Must-Know Updates: S3+ Launch Update

Series 3 order delays - Free Upgrade to Series 3+

Must-Know Updates: S3.1 Out of stock

Must-Know Updates: Click to Cancel

Weekend Edition: S3+ Teasers

What to know about the Series 3+ Launch

Member frustration about the upgrade deal

Series 3+ flagged upgrade issues and fixes

Must Know Updates: New Return RMA Code for S3 Returns

Order Confirmation Emails are Fixed!

Why not just cancel and re-buy?

Series 2 to Series 3+ In App Upgrade

Updated: New Appeasement Options for S3+ Upgraded Frustration

GWP: Gift With Purchase

Must Know Updates: GWP Codes & S3+

New Appeasement Options for S3+ Upgrade

Mini Refresher: Retention vs S3+ Appeasement

S3+ General Appeasement

Appeasement Scenarios

Manual Upgrade Process

Handling S3 to S3+ Return Requests

Must Know Updates: S3+ Behavior Data Not Displaying

Mini Refresher: Series 3+ Upgrade Cancellation

Product Feedback

Amazon Members want to upgrade to Series 3+

Removing multi-discount when manually upgrading. 

Must Know Updates: S3+ Appeasements and Upgrades

Mini Refresher: Accessing Behavior Data in Admin

Mini Refresher: Behind the Scenes - Behavior Tracking

Mini Refresher: Troubleshooting

Must Know Updates: Do Not Use "Ship Manually" in Admin

No Exceptions Beyond Policy

Mini Refresher: Verifying Device Upgrade in Admin

Must Know Updates: Amazon Macro for S3+ Upgrades

Manual S3+ Upgrade Flow IKB Updated

You're Empowered to Add Free Time!

Must Know Updates: Escalate all Series 3+ Battery issues to Cx team

Must Know Update: Backorder Email Series launch

Must Know Update: S3+ Battery Ticket Routing Update

Must Know Update: S3+ RMA Process

RMA Flag Reminder

Must Know Update: Android App - "Set Location" Button Bug

Must Know Update: In-App Banner Update for S3+ Upgrades

Mini Refresher: Wi-Fi Network Limit

Must-Know Update: FW Version 4.18.46 is live for S3+ collars.