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How do I transfer a call to another agent?
How do I transfer a call to another agent?
If someone calls and asks for a specific agent, first ask if you can help them. If the caller insists on speaking to the agent they requested, follow these steps to transfer the call.
If someone calls and asks for a specific agent, first ask if you can help them. If the caller insists on speaking to the agent they requested, follow these steps to transfer the call.
First place the caller on hold and then click the Transfer icon.
First place the caller on hold and then click the Transfer icon.
How do I call another Agent?
How do I call another Agent?
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