We heard your feedback and designed a system that rewards top performers with more lead access while making sure everyone has opportunities to claim leads and level up quickly.

Here's How It Works:

Performance-Based Levels: Your level is tied to your conversion rate. higher performers get more lead claims and priority access.

Priority Windows: Level 3-4 agents get first access to new leads for 15 minutes, then leads gradually open up to all lower levels.

Fast-Track Advancement: Levels reset every quarter, so even new agents can move up quickly based on performance.

Clear & Transparent: Straightforward level requirements and claim allocations.

New Claim Levels:

Level 0 (0-0.99% conversion rate)

• Daily maximum buyer leads: 1

• Agent can claim buyer leads after 2 hours

• Daily rental leads: 5

Level 1 (1%-1.99% conversion rate)

• Daily maximum buyer leads: 1

• Agent can claim buyer leads after 2 hours

• Daily rental leads: 7

Level 2 (2%-2.99% conversion rate)

• Daily maximum buyer leads: 2

• Agent can claim buyer leads after 15 minutes

• Daily rental leads: 7

Level 3/3s (3%-3.99% conversion rate)

• Daily maximum buyer leads: 3

• Agent can claim buyer leads with no delay (+ SMS notification)

• Daily rental leads: 7

Level 4/4s (4%+ conversion rate)

• Daily maximum buyer leads: 4

• Agent can claim buyer leads with no delay (+ SMS notification)

• Daily rental leads: 7

Q: How is conversion rate calculated?

A: Based on last 12 months conversion rate = Number of company resale deals over last 12 months (deal closed date) divided by the Number of company resale leads claimed over last 12 months

Q: Who does this apply to? 

A: This new level system is currently for certain regions only (GTA, Hamilton, Southwestern Ontario & Bruce) with the intention of expanding it to different markets as we continue to grow. GTA regions include: Toronto, Peel, York, Durham, Halton.

Q: What if i'm claiming in one of the above regions, and regions outside of the GTA?

A: Your level will always be reflective of your conversion rate in the GTA.
Example, you are level 2 under the new level system in the GTA, you will be level 2 in non-GTA regions and the same rules from the GTA level system will apply to you. In this example, you can claim leads after 15 minutes and can claim two leads per day.

Q: How often do levels get reset?

A: Every three months (first day of each quarter - January 1, April 1, July 1, October 1).
New agents start at Level 2, which allows you to claim two leads per day, and you can level up after 50 leads.

Do you want to gain access to seller leads? We have new criteria:

Agents in level 3 or 4 are eligible to claim seller leads.

Agents who have completed a listing over the last two years are now eligible to claim seller leads, as indicated by Level 3s or 4s.

Please communicate with Michael Carney (michaelcarney@housesigma.com) to have request your access and submit proof of a past sold listing.

We're confident this new level system will drive stronger conversion rates, improve efficiency, and deliver better experiences for our customers



This policy may be changed from time to time by HouseSigma Inc.
Notice of any changes to policies will be delivered to the Contractor in writing to the Company Email address.

HouseSigma Inc. Brokerage

ISSUED OCT 2025