Contact policy

We understand that when you have a concern about your child as a parent you want this to be dealt with as quickly and as efficiently as possible, it is therefore natural for you to feel that speaking to the Principal will allow your problem to be dealt with immediately.

However, in an academy of this size, it is impossible for the Principal to know every child on such a detailed level whilst also running the school effectively.

We have therefore set up a structure where each child has a Head of Year who is responsible for their academic progress and pastoral welfare within the academy.

This member of staff works closely with the Academy Teaching Staff  and often knows your child best, and is therefore often more able to use this knowledge to rectify any situation more effectively.

Reception have therefore been asked to book meetings with Heads of Year in the first instance before a meeting can be booked with the Principal or other Senior Leaders.

If, once you have had a meeting with your child's Head of Year and you feel that the situation is not resolved, the next level of contact will be with the  Leadership Team member linked to your child's year group.

If, once these meetings have taken place you feel that the issue has not been resolved,  a meeting will be organised with with the Principal.