The tutor status is not a valid status for matching
If Add'l Training Required:
This status indicates that the tutor was exited from a previous Workshop with the Workshop Type “New Tutor Training” without having met the indicated Minimum Number of Days and/or Minimum Number of Hours requirements.
To resolve, either:
Enroll the tutor into a new Workshop with the Workshop Type “New Tutor Training” and complete them from the workshop.
Create or locate a Workshop with the Workshop Type “New Tutor Training.” You can opt to re-enroll them into the Workshop in which they were previously enrolled.
Enroll or re-enroll the tutor in the workshop.
Be sure the tutor has enough hours and days of attendance to meet the required Minimum Number of Days and/or Minimum Number of Hours fields for the workshop (bearing in mind that these requirements can be 0 and can be edited if necessary).
In the Enrollment panel, enrolled tutors display a column called “Met Requirement.” If N, they have not met the requirements for minimum days/hours. If Y, they have met the requirements and can be successfully completed from the workshop.
Exit the tutor from the workshop using the “Complete” button.
Locate the tutor record in the Tutor grid and insure the Overall Status is Graduated.
Match or assign tutor.
- OR -
Manually update his status to bypass enrolling him in a workshop if it does not matter if the tutor's status reflects Graduated.
In the header of the tutor record, click to edit and change the status from Additional Training Required to Never Got Started.
Now, click to edit and change the status from Never Got Started to Prospective.
Edit again, and change the status from Prospective to Waiting.
Once the tutor's status is listed as Waiting, he will be able to be matched in a pair or assigned to a group.