Add a New Account

How new accounts are set up depends on the client.  If you are not sure of the policy for your state or agency,  you can reach out to LACES Technical Support to find out how accounts are managed for your state/agency.

Account Manager

In clients who have added access to the Account Manager,  a person in the agency is designated as the Agency System Administrator who can set up new accounts.  Please refer to the Account Management Documentation for instructions on setting up new accounts and managing access for existing LACES users.  

State Approval Required

For some state clients, requests for new accounts must be submitted to the state office.  In this instance, please reach out to your state contact to request the new account.  Some states have a State System Administrator who will set up new accounts and others will forward the request to LACES Technical Support if it is approved.

By LACES Technical Support

For clients who do not have access to the Account Manager and who do not require state approval for new accounts, if you would like to add a new account, please contact tech support.  In the request, include the name and email address that should be associated with the account.  

Complete the Tech Support Form to submit your request.