The Match Date is prior to either the student or tutor Intake Date
Previously, in LACES, there was not a rule to prevent the Match Date for a pair from being prior to the student or tutor's Intake Date, but this has since been corrected. Now, if you try to dissolve a pair that was created before this rule was in place, you will need to correct the data before you will be able to dissolve the pair.
a. You will either receive an error message that the 'Match Date cannot be prior to the tutor intake date' or 'Match Date cannot be prior to student intake date.'
b. Note the Match Date associated with the pair record and then go to either the student or tutor record depending on the error message you received.
c. In the Key Info panel, update the Intake Date of the student or tutor so it is prior to the Match Date of the pair and save the update.
d. When you return to the Pair record, you should now be able to dissolve the pair.