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Our Strategic Plan implores us to strengthen our ability to work with diverse groups and viewpoints. To this end, the YMCA of Central Ohio is committed to investing in training and development for staff and volunteers that allows them to creating spaces For All members, guests, services recipients and For All peers, staff, and colleagues. Teaching employees to be aware of their behavior and how it impacts others helps create spaces where all people can reach their full potential, by addressing and preventing behaviors and actions that can result in harassment and conflict.
In order to build a shared foundation among employees before taking deep dives into specific topics, the learning objectives must be clear and accessible.
Developing Empathy: Through impactful stories, research, and insights
Becoming Aware and Respectful: By raising self-awareness and practicing inclusive behaviors
Taking Action: Implementing individual and systemic changes
These goals have been developed with an awareness of the 3 pillars of the behavioral design model developed by Stanford University psychologist BJ Fogg: motivation, ability, and triggers.
For All Promise Training Program Overview
Cohort 1: Start Q3 2024, Finish Q3 2026 (Full-Time Exempt Staff)
3 sessions (in-person) will be held for each course, each quater
eLearning sessions will be self paced, available 24/7 -- targeted release is Q1 2026
Please Note: A minimum of 7 learners/participants is needed for the class to take place. If registration is less than 7 people, the session will be cancelled.
*ALL SIX COURSES MUST BE COMPLETED IN 2 YEARS
Courses retired after the Q3 relaunch will still be credtied to staff's UKG and pacing totals. The Course Equivalences section outlines retired courses and current offerings.
The goal of this course is to empower participants to understand and embrace their responsibility to contribute to our mission of For All. This course will provide participants with a foundational understanding and framework of what it means to create environments and cultures that support our mission of For All. In addition to this framework, the course will explore concepts and strategies that can be utilized to advance our mission of For All, in and outside of the Y. Participants will be empowered to directly engage with these concepts and strategies, through peer collaboration and independent reflection.
Learning Outcomes
Ability to locate current position on the Supporter/Champion model
Identify strategies that can be applied to continue moving towards Champion
Increase confidence to implement at least one strategy within 30 days of session
Presenter
Cierra Carter, Training and Development Specialist, People and Culture Department
Cierra Carter currently serves as the Training and Development Specialist for the YMCA of Central Ohio. Cierra started her career in youth development, supporting both students and programming staff. These collaborative experiences molded her belief that the service we offer others, can only be as mission-driven, as the internal culture. This belief was a driving force in Cierra transitioning into a role with a primary focus on talent development.
Cierra is excited to facilitate the Bystander to Champion course because of the opportunity to empower folks with opportunities, knowledge, and tools to create For All focused cultures and environments for their colleagues, as well as their students/clients/members.
This session empowers staff to build more inclusive and trusting environments. The training emphasizes the critical role each individual plays in cultivating a workplace that reflects fairness and dignity for all.
As our communities become more interconnected, the ability to engage respectfully with individuals from different backgrounds, identities, and lived experiences is essential. This session invites participants to explore how structural and interpersonal dynamics shape our relationships and decision-making. Through guided dialogue, reflection, and practical strategies, participants will increase their awareness of the ways bias can influence workplace culture—and how to actively mitigate it.
Learning Outcomes
Describe what unconscious bias is and how it can show up in everyday decisions and behaviors.
Recognize how unconscious bias can affect people at work, including hiring, communication, and team interactions.
Use practical tools and habits to reduce the effects of bias and treat others with fairness and respect.
Presenter
Erik Farley, Chief People, Equity and Inclusion Officer, People and Culture Department
Erik Farley serves as the Chief People, Equity and Inclusion Officer for the YMCA of Central Ohio. His work includes collaborating with cross-functional teams to transform the YMCA of Central Ohio's approach to human resources, risk management and belonging work through systems, structures and processes. Erik directly oversees the People and Culture Department.
In an increasingly interconnected world, developing an international outlook is a necessity. This training is designed to broaden perspective beyond national borders, fostering a deeper understanding of global issues, multifaceted platforms, and the intricate web of interdependencies that shape our planet. Through engaging discussions, case studies, role playing and exploration of current events, we will examine, and learn how political, economic, social, and environmental forces transcend geographical boundaries.
Learning Outcomes
Upon successful completion of this course, students will be able to:
Recognize cultural perspectives, customs, and understand that there are various communication styles.
Learn strategies for effective intercultural interaction.
Develop and articulate an understanding of different worldviews
Participants will become more informed global citizens, in an effort to better navigate and contribute to a multifaceted and dynamic international landscape.
Presenters
Alejandra Rodriguez, Program Coordinator, New American Welcome Center
Alejandra Rodriguez is a devoted advocate and leader within the YMCA New American Welcome Center, since June 2021. Alejandra plays a pivotal role in helping immigrants navigate the challenges of assimilation. With a deep understanding of the complexities immigrants face, Alejandra provides vital support in accessing resources, navigating legal processes, and adjusting to life in a new country. Her empathetic approach and cultural sensitivity create a welcoming and supportive environment for those she serves.
Alejandra is actively involved in community initiatives aimed at promoting cultural integration and celebrating diversity.
Tanyah Shackelford, Executive Director of Y-Without-Walls (YWW), Community Strengthening
Tanyah Shackelford has dedicated four years to strengthening the community through her work at the YMCA of Central Ohio. In her role, Tanyah is a passionate advocate for at-risk populations, actively promoting the Y's mission and providing crucial supplemental STEM instruction to underserved schools. Certified in teaching English as a Second Language and facilitating CPR & First Aid, Tanyah brings a varied skill set to her position. Her deep commitment to helping individuals in need shines through in her efforts to create a welcoming environment where everyone feels at home in our community. Tanyah's extensive network within various communities has been instrumental in forging collaborations with the City of Columbus and other generous funders, enabling the establishment of impactful programs that truly make a difference.
Participants will be introduced to the Americans with Disability Act and how we as an organization will support the rights of all individuals to have full access to our organization. We will discuss the appropriate terminology and etiquette so all staff will be comfortable engaging with individuals who have disabilities. Finally, we will discuss best practices to meet the needs of individuals with disabilities and how we can strive to improve all the services we offer.
Learning Outcomes
Participants will gain an understanding of basic disability etiquette.
Participants will gain basic knowledge of various types of visible or invisible disabilities.
Participants will have a basic understanding of the Inclusion Policy at the YMCA of Central Ohio.
Participants will gain knowledge of the Americans with Disabilities Act (ADA).
Participants will be able to identify best practices and be aware of appropriate terminology to include all abilities.
Participants will have tips to engage in conversation with colleagues, members, and the community.
Participants will have the tools and information to continue to support individuals with disabilities in our association.
Participants will be able to plan and implement strategies so that all members are included.
Presenters
Cassie Kranz, Association Director of Access and Ability, Community Strengthening
Cassie Kranz is the Association Director of Access and Ability for YMCA of Central Ohio. She has worked for YCO since 2008. Cassie is a Licensed Social Worker (LSW) and has a bachelor's degree in social work from Bowling Green State University. In her role, Cassie ensures that the YMCA of Central Ohio is following the Americans with Disabilities Act (ADA) guidelines and that we are providing appropriate access to our programs and facilities.
On a personal note, she is married and has three wonderful children. In her free time, Cassie enjoys spending time with her family and friends, playing volleyball, and being the '#1 Fan at her kids' activities.
Katie Lombardi, Early Childhood Developmental Consultant, Community Strengthening
Katie Lombardi is an Early Childhood Developmental Consultant with the YMCA of Central Ohio. She has been with YCO for 21 years. Katie earned a bachelor's degree in psychology from John Carroll University and a master's degree in life span development from the University of Delaware. In her role, Katie provides vision, hearing, and developmental screenings to preschool aged children in Central Ohio and helps families find resources in their community that they may benefit from. She is also an Ohio Approved Training for the Ohio Child Care Resource and Referral Agency and provides training for early childhood professionals throughout the state of Ohio.
Katie has been married to her husband Mario for 32 years and they have 3 children. In her free time, Katie enjoys spending time with my family and dog, being outside, kayaking, and doing yoga.
Please Note: If you have already completed the Frontline 101 training please reach out to ckranz@ymcacolumbus.org before registering for the Intro to Disability course
This interactive learning session will ask participants to think about how their own identities and experiences impact the ways in which they interact with colleagues and the YMCA community. Specifically, we will explore what it means to be an “ally” to the LGBTQ+ community- covering key words and definitions, pronouns, and allowing participants to discover the allyship tools that work the best for them.
Learning Outcomes
Be able to integrate the values of the YMCA into your daily work and interactions with colleagues and those that you serve
Develop a better understanding of how your own identities and experiences impact how you interact with and support others
Understand keywords and definitions
Identify action steps that can be integrated into your work to be an ally to the LGBTQ+ community
Presenter
Leisan Smith, Chief Equity Officer, Columbus School for Girls
Leisan C. Smith is a mom, an educator, a wife, and a social justice advocate She was born and raised in Columbus, Ohio, but is a proud Bearcat, earning her bachelor’s of arts in Communication and a master’s degree in Educational Foundations with a graduate certificate in Women’s Studies from the University of Cincinnati.
Ms. Smith has served in management positions in the Cincinnati area at a charter high school, a pre-college program, and at the university level. She was the inaugural Director of the University of Cincinnati’s LGBTQ Center. In 2015, she moved back to Columbus and joined Bexley City Schools as the Director of Student & Community Engagement. In this role she was tasked with overseeing equity and inclusion initiatives as well as social emotional learning.
In January 2021, Ms. Smith was hired as the inaugural Chief Equity Officer for Columbus School for Girls (CSG). As the mom of a daughter, Ms. Smith was drawn to CSG’s mission to “empower girls to discover their distinct potential as learners and leaders”. In this role, she provides strategic leadership in the area of diversity, equity, inclusion and belonging.
Ms. Smith values being involved in her community. She serves on the Bexley Public Library Community Engagement Advisory Committee and as a community thought partner with the Wexner Center for the Arts in their Diversity, Equity, Accessibility, and Inclusion work, as they work to engage in transformative practices that are grounded in equity and anti-racist practices. She is a graduate of the African-American Leadership Academy, cohort 19, a past Board of Director for Kaleidoscope Youth Center, an organization in Ohio dedicated to serving and supporting queer youth and a member of Sigma Gamma Rho Sorority Inc.
In her free time she enjoys a good book, music, and teaching and taking Zumba.
This workshop explores how social identifiers and historical events shape community opportunities, access and outcomes. By using the example of one social identifier, this session will encourage reflection on how the social construction of individual identities—along with broader social dynamics—affect access to justice, public services, and resources. It will also highlight the historical context that has created and reinforced systems of privilege and disadvantage, and how these systems continue to impact individuals and communities today. By the end of the workshop, participants will have gained insights and tools to foster inclusive environments and better serve diverse communities, strengthening their ability to contribute to more equitable and resilient networks and organizations.
Overview of Content
Explore how laws, policies, and historical events have shaped opportunities and outcomes in areas such as criminal law and housing.
Consider how ideas about identity and group membership have evolved over time and influenced community dynamics and civic access.
Reflect on how individual experiences and positions in society relate to broader patterns in access to justice, opportunities, public services and resources.
Engage in discussions about justice, accessibility and shared responsibility in building resilient and inclusive communities.
Presenters
Phyl Flanagan, Justice, Equity and Belonging Program Manager, YWCA Columbus
Phyl Flanagan, MSW (they/she) grew up in Cincinnati, Ohio among their large extended and multicultural family. Their academic and professional background includes health and wellness, human development, embodied activism, restorative practices and macro social work. Phyl spent over a decade working in early childhood education and development, as well as direct social service before transitioning into social change and community education and development. Phyl founded The Reconnection Circle consulting firm in 2023 and currently serves as a Justice, Equity & Belonging Program Manager at YWCA Columbus (OH).
Danielle Boyd, Justice, Equity and Belonging Program Manager, YWCA Columbus
Danielle Boyd, MSSA (she/they) is a social worker and community advocate who values connecting individuals, groups, and communities with the appropriate tools and resources needed to overcome barriers and foster a stronger sense of community. Before joining YWCA Columbus, Danielle organized in Central Ohio's Black Queer and Queer Youth communities. With over ten years of experience in macro-level social work, education, and community advocacy, Danielle looks forward to honoring the work happening in the community and collaborating for more positive social change.
If you have taken, and received credit for a retired course, you are not required to take the current offering. The retired course will count towards your pacing requirements, and continue to be reflected on your UKG account.
Retired: Allyship || Current: Bystander to Champion: Advancing our Mission for All
Retired: Understanding and Mitigating Implicit Bias || Current: For All: Fostering Fairness, Understanding, and Respect in the Workplace
Retired: Global Perspectives || Current: Cultivating an International Outlook: Navigating Our Interconnected World
Retired: Introduction to Disability and Inclusion || Current: Introduction to Ability and Access
Retired: Somewhere over the Rainbow: Moving from Tolerance to Allyship || Current: Moving Toward Belonging: A Journey with the LGBTQ+ Community
Retired: Racial Equity 101 || Current: Roots and Reflection: Understanding the Connections Between Access and Identity
Staff with start dates prior to October 2024 need
1 training complete by Q3 2024
2 trainings complete by Q4 2024
2 trainings complete by Q1 2025
3 trainings complete by Q3 2025
4 trainings complete by Q4 2025
5 trainings complete by Q1 2026
5 trainings complete by Q2 2026
6 trainings complete by Q3 2026
Staff with start dates during or after October 2024 need
1 training complete by Q1
2 trainings complete by Q2
2 trainings complete by Q3
3 trainings complete by Q4
4 trainings complete by Q5
5 trainings complete by Q6
5 trainings complete by Q7
6 trainings complete by Q8
*Q1 is the quarter the staff member started or converted to a role with mandatory participation
Staff who have completed training outside of the YMCA of Central Ohio, within the last two years, in one or more of our six foci may invoke the transfer policy to assist in satisfying up to 50% of their requirements. Interested staff members should provide Erik Farley with the following information: title and description of the course or training in question, name and contact information of facilitator(s), responses to questions regarding the quality of the content and how this course or training accomplishes the "apply" level of the Bloom's Taxonomy framework. Please fill out this form and submit. Staff should expect a decision within two weeks of submission.
The Learning Form is a powerful tool for staff to reflect and gain insight into the progress they have made in their sessions. It is a simple, but effective way to help staff identify any areas that need more work and apply what they have learned.
After each session, in-person or self-paced/recorded, a Learning Form is expected to be completely filled out and submitted. Receipt and approval will be needed in order to earn a completion certificate and have that session considered done.
Learning Forms for in-person sessions will be sent to learners/participants by the facilitator after the session.
Learning Forms for self-paced/recorded training will be made available in Great Academy (learning management system) or sent directly to you in the case of YWCA’s Racial Equity session.
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