How to Get My Samsung Xpress M2875FW Printer Back Online? (Full Guide)

I have often helped people resolve the issue of the Samsung printer being offline. It is one of those printer issues that are very common and can happen without any warning. When there is a software or hardware issue, such as loose wires, incomplete setup, or low power supply, your Samsung printer may go offline.

If your Samsung Xpress M2875FW is offline and you want to bring it online, don't worry! I'm going to help you with this problem right away. In this blog, I will share the top 4 effective solutions with easy-to-follow steps that will help you bring your Samsung printer online again.

Solution 1: Restart Your Printer and Computer

Most of the time, the offline issue in a Samsung printer is caused by an unknown technical glitch. As a result, the first solution you need to try is restarting your PC and printer. Here is how to do it.

1. First, you should press the power button on the printer and remove its power plug.

2. If your printer is connected via USB, then remove it too.

3. Then, you need to leave your printer as it is for some time. (Note: In the meantime, you should restart your computer.)

4. Reconnect the power and USB cables securely, then turn on your printer.

5. Inspect if your printer is online and complete the connection to your printer.

Solution 2: Update Samsung Printer Driver

Outdated drivers are among the most common causes of a printer being offline. Here are the comprehensive steps to update your printer driver and see if it helps fix the issue.

Begin by downloading the Samsung Printer Diagnostics from the HP website.

• Then, you need to open the file and choose the Install your software option.

• From the open page, you should click on your Samsung printer.

• Now, you will see the list of the drivers you can install for your printer.

• Click on the checkbox next to the drivers and then click on OK to start the process.

• After that, the driver installation process will show up on the screen.

• When the driver updates for your Samsung Xpress M2875FW printer are complete, the Setup Complete window will display.

• Click on the Finish button/option to exit the window.

• Check if the offline issue on your Samsung printer is resolved.

Solution 3: Unselect the "Use Printer Offline" Option

If you are using your Samsung printer offline, then it can show offline when sending tasks from a device. Therefore, follow the steps below to deselect the 'Use Printer Offline' option and see if it helps in fixing the issue.

• First, you need to open the "Devices and Printers" window from the Control Panel.

• On the open page, go to your Samsung Xpress M2875FW printer and right-click on it.

• From the open lists, click on the "See what's printing" option.

• Next, you should ensure that you are in the Printers tab and then inspect the "Use Printer Offline" option.

• If you see the right check mark next to the option, then click on it to remove it.

• After deselecting 'Use Printer Offline,' check if the problem persists.

Solution 4: Clear Print Queue for Your Samsung Printer

When too many print jobs are stuck at once in your printer, it is likely to show an offline issue. Follow the steps below to clear the print queue for your printer correctly.

1. From the Start menu, you need to open the Settings window.

2. After that, click on the Devices option and then choose Printers and Drivers.

3. Then, you need to look for your printer model and click on it.

4. Next, ensure that in the Printers tab, choose the 'Cancel All Documents' option.

5. Finally, go to your Samsung printer to see if it is out of the offline state.

Final Words

If you properly use the solutions I have shared with you, then chances are your Samsung Xpress M2875FW printer will be out of the error state. In addition, you need to check other points, such as the distance between the devices, cables, and network connection, to fix the issue properly. I would recommend that you seek more help if the Samsung Xpress printer's offline problem persists.

Frequently Asked Questions

Question

Why Is My Samsung Xpress M2875FW Printer Offline?

Below are the methods that can be the common reasons for getting an offline issue in your printer.

●     The printer driver is outdated or corrupt.

●     You have selected the "Use Printer Offline" option for your printer.

●     Your printer is not selected as the default device option.

●     The printer is facing some technical glitches.

●     There are some problems with the printer configuration.

●     Your printer is not compatible with your device, etc. 

Question

How Can Samsung Printer be fixed offline?

These are the top solutions you can try if you want to remove the offline status from your printer.

●     Ensure the printer is properly connected to your device or network via USB, Wi-Fi, or Ethernet.

●     Update the driver of your Samsung printer.

●     Make sure your printer is chosen as your default printing device.

●     For your printer, deselect the 'Use Printer Offline' option.

●     Check the settings on your printer device.

●     Remove the print jobs stuck in a queue, and many others. 

Question

How to factory Reset Samsung Xpress M2875FW printer?

These are the specific steps you have to follow if you want to factory reset your printer. 

● On the printer's control panel, press the Menu button and #, then press 1,9,3,4, and press the Menu once again. 

● In the Tech menu, select 'Restore' or 'Maintenance,' then choose 'Restore Factory Defaults.'

● If it asks for confirmation, then you should select the Yes option. 

● After that, the factory default settings restoration process will start on your printer.

Source: How to Get My Samsung Printer Back Online