How to Solve HP OfficeJet Pro 9025e Printer Not Printing? (Easy Steps)

Want to Learn "How to fix HP Printer Not Printing issue" to resume your printing journey? Many users encounter this common issue, but fortunately, there are several ways to resolve it. Whether you're trying to print important documents for work or school, or simply need to print photos, a malfunctioning printer can disrupt your workflow. In this guide, we'll explore two main troubleshooting methods: basic checks and advanced troubleshooting techniques.

The basic checks will help you identify simple issues, including connection problems or low ink levels, while the advanced troubleshooting steps will take you deeper into resolving more complex errors. Follow this guide to resume printing quickly. So, let’s dive in and get your HP OfficeJet Pro 9025e printer back on track to ensure your printing journey continues smoothly.

Troubleshoot 1: Basic Checks

Before you start delving into 'how to fix HP printer not printing issue', make sure you do the following basic checks. Once you have checked, follow these fixes:

Fix 1: Check Power

Check whether your printer is turned on and its cable is connected to a power outlet. If it is not, ensure the power cable is plugged in properly and then switch on the printer.

Fix 2: Check Connections

Verify whether your printer is connected to your computer. Whether you have connected your computer via USB or Wi-Fi, cross-check the connection.

Fix 3: Check Paper and Ink

Open the front lid of the printer and ensure there is no paper stuck in it. If the paper is jammed, then remove it according to the printer manual.

Fix 4: Verify Printer Status

Navigate to the printer's control panel and check if the HP OfficeJet Pro 9025e printer is displaying any error messages or warnings.

Troubleshoot 2: Advanced Methods

If basic checks do not resolve the issue, try one of the following fixes. These are effective troubleshooting methods that actually work for many HP printer models. Let’s see 'how to fix HP printer not printing problem' by following these fixes:

Fix 1: Set Printer as Default

• Click the Windows logo on your taskbar at the bottom of the screen.

• Then, type "Settings" and press the Enter key on your keyboard.

• Next, find and click on "Devices" on the Settings page.

• After that, select "Printers & Scanners."

• Uncheck the box labeled “Let Windows manage my default printer” to disable automatic printer management.

• Select your printer’s name from the list and click the "Manage" button.

• Finally, click "Set as Default."

Fix 2: Reinstall Printer Driver

• First, go to the taskbar at the bottom of your screen.

• Then, click on the Windows icon.

• Next, type "Device Manager" and click on it to open.

• Look for the section titled "Print Queues."

• Find your HP OfficeJet Pro 9025e printer in the list and right-click on it.

• Then, choose the Uninstall Device option from the menu that appears.

• After you uninstall the printer driver, open a web browser on your computer.

• Go to HP’s official website to download the printer driver.

Fix 3: Disable Use Printer Offline Mode

Sometimes, the printer may go offline due to incorrect settings. To fix this, you should change the settings as follows:

• On Windows, navigate to Settings and choose the Devices section.

• After that, select Printers & Scanners.

• Next, pick a Printer Device from the list.

• Click on the Printer Device, then select "Open Queue."

• A new window will appear; click the Printer button and uncheck the "Use Printer Offline" option.

Fix 4: Restart Print Spooler Service

Restarting the Print Spooler service may help restore your printer's printing capabilities. The print spooler service is typically utilized during the printing process. If your printer is not printing anything, follow these steps to fix the issue:

• Open the Run command by hitting the Windows + R keys.

• A dialog box will appear; type in "services.msc" and hit OK.

• When the Services window opens, locate and right-click on Print Spooler.

• Select the Restart option from the menu.

• Check if the printing issue has been resolved.

Finally, you might have understood how to fix HP printer not printing issue. If your HP OfficeJet Pro 9025e printer issue is resolved, start printing hassle-free!

Frequently Asked Questions

Question

How to Fix HP Printer Cartridge Not Recognized?

To fix the issue of your printer cartridge not being recognized, follow these steps:

1. First, turn off the printer and check if the cartridge is installed correctly.

2. Remove it and ensure the protective tape is removed.

3. Clean the contacts on your cartridge and the printer with a lint-free cloth.

4. Restart the printer and reinstall the cartridge.

5. In case the problem persists, then you can consider updating the printer firmware.

Question

How to Fix HP Printer Not Printing Black Ink?

To fix a printer that is not printing black ink, start by checking the ink levels and replacing any low cartridges. Also, you should clean the printhead using the printer's maintenance settings. Ensure the software is up to date and the printer is connected properly. In the end, you can run a test print to see if the issue persists. If so, consider performing a printer alignment or deep cleaning.

Question

How to Get My HP Printer to Print Again?

To get your printer to print again, follow these steps:

1. First, check the connection and ensure it's properly plugged in.

2. Make sure the printer has paper and enough ink or toner.

3. Restart both the printer and your computer.

4. Update the printer drivers if necessary by visiting the HP website.

5. Lastly, run the printer troubleshooter through your operating system for further assistance. 

Source: How to Solve HP Printer Not Printing