How to Fix Canon GX3020 Printer Offline But Connected to WiFi? (FIXED)

It’s annoying when your Canon GX3020 printer is showing offline when connected to WiFi. It happens to most users. I have been there once when I didn’t know about the printing-related stuff. I had to print flight tickets for my parents when they were moving for a vacation. I sent the document to my Canon printer, and it didn’t print. I tried again, but still no response. Then, the printer’s display showed an “offline printer” error. It was an extremely frustrating and anxious experience. So I got the print from my neighbor, fortunately.

After that, I never had such issues because I researched and learned some of the best troubleshooting methods to resolve an offline printer error, which means the printer is not printing when still connected to WiFi. If you’re in the same condition as I was once, check the methods I used to fix my printer.

Step 1: Check the Power and Connection

A basic troubleshooting step is to check the power connection and cables. That’s why I’m telling you this. I would not advise you to jump into the complex methods; instead, use some basic steps first.

Hence, check if the power cable is well connected to your printer and main switch and is turned ON. As has happened many times, an offline error occurred due to a power failure. So, ensure that the cables aren’t loose. Once you’re done, check out the other steps she advised me on, which I have researched and learned over time.

Step 2: Restart the Print Spooler Service

Does it sound strange to you? Let me explain: a print spooler service is a feature on your Windows computer that manages printing tasks. When there is an issue with printing, such as a printer being offline, you can restart it.

It’s like restarting a device when it doesn’t work. Now, check how to restart step-by-step:

Click the Start menu on the taskbar of your computer at the bottom.
Then, search for the Services option. Select it and open that option.
On the Services window, find the Print Spooler option by scrolling down.
Once you find it, select it and right-click on it.
You will see three options. Select the Restart option.

Now, close that window and wait for some time.
Otherwise, you can select the Properties option instead of Restart.
Next, click the Stop option, and then select Start again.

This is how the Print Spooler service resolves the offline printer issue. You can try printing once you do this.

Step 3: Run the Printer Troubleshooter

The printer troubleshooter is a built-in feature on Windows computers. It can detect an issue with your printer and troubleshoot it automatically, allowing you to quickly fix it.

I have explored this method myself, and it has been wonderful whenever I have a printer-related issue. Look at the steps below to run this feature.

Click the Start button on the taskbar of a Windows computer at the bottom of the screen.
Then, search for the Troubleshoot Settings option.
Select the Other Troubleshooters option.

After that, the screen will show you a list of options. Click the Run option next to the printer.

The issue is with the Canon GX3020 printer, so you need to select it. If you have issues related to the computer, you can troubleshoot them from there.

Step 4: Uninstall and Reinstall Your Printer

If your printer remains offline after trying the above steps, uninstall and reinstall the printer as a last resort. I haven’t tried this method for my printer, but I can bet it will work. My friend Anna has used this method once, and she got it all resolved at once.

Let’s check how you can do it. It’s a simple method, and it takes a maximum of 5 minutes. Let’s check how to do it:

Uninstalling

Go to the Start menu on the taskbar at the bottom.
Then, search for the Device Manager option, select it, and open it.

Now, click the View menu at the top and then hit the Show Hidden Devices option.

After that, click the Printers option.
Right-click on your printer when you see it on the list, and click Uninstall.
Lastly, close the window.

Reinstalling

To add the printer, go to the Start menu and search for the Printers & Scanners option.
Click the Add Device option in the Printers & Scanners menu.
Finally, select your Canon GX3020 printer from the list of on-screen devices.

That’s how to uninstall and reinstall the printer to make it online once again.

Wrapping Up

I hope you found my blog helpful. I have tried my best to deliver some of the best methods to help you get your printer back online. Usually, an offline error in a printer can stem from incorrect printer settings or any other issue within the printer. If you follow all the methods that I’ve mentioned above, your printer will get back online.

Frequently Asked Questions

Question

Why Is My Canon GX3020 Printer Offline When Connected to WiFi?

If your printer is offline even when connected to Wi-Fi, it could be due to a weak wireless connection, outdated drivers, or an overloaded print queue. Any other conflicting programs may be interfering with your printer.

Question

How Do I Get a Canon Printer From Offline to Online?

If your printer is offline and you want to get it online, you should first check its power and connection. Then, you can disable the “Use Printer Offline” option on the computer and set the printer as the default printer. Restart your computer and the printer, and uninstall and reinstall the printer on the computer.

Question

What Happens When My Canon Printer Goes Offline?

When your printer goes offline, it will pause printing in the middle and show an offline issue on its control panel. The printer will not respond even when you send the print job several times. Also, the Wi-Fi lights on the printer will start blinking or go completely off.

Source: How to Fix Canon Printer Offline But Connected to WiFi

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