How to Fix Epson Expression XP-6100 Printer Offline Issue? (Complete Tutorial)

Your Epson Expression XP-6100 printer may go offline for several reasons. Common causes include insufficient power supply, incorrect printer setup, device setting errors, driver or firmware issues, and more. Identifying the root cause first increases the chances of resolving the problem quickly. But if you are unable to figure out what’s causing the issue, don’t worry - I am here to help. Go through the easy solutions below to fully understand the fixes and get your Epson printer back online.

Solution 1: Reset Epson Printer to Default Settings

Sometimes resetting your printer to the default settings can help you remove the offline problem from your device. Below are the steps you can follow to do that properly.

First, you need to press the Home button on your printer control panel.
After that, go to the Settings option.
Next, go to Restore Default Settings, and a confirmation screen will appear.
Now, you need to choose either of the following options:
- Choose Network Settings to reset all the settings related to it.
- Tap on All Except Network Settings to reset all the settings except network.
- If you select All Settings, the printer will reset completely to factory defaults.
Then, choose Yes to reset all the chosen settings.
Finally, check if your printer is still showing the offline problem. If yes, then move to the next solution.

Solution 2: Reinstall Epson Printer Software

In some cases, your Epson XP-6100 printer can go into offline mode if there is an issue with its software. As a result, reinstalling the software might help fix the issue. Here are the steps:

Make sure to turn off your printer and remove all the interface cables or cords.
On your system, click on the Windows logo and choose Settings.
Go to Windows Security > Firewall & Network Protection, then temporarily turn off the firewall.
Now, you are required to head to the Apps & Features option and select the Uninstall option for your printer. (If you see the User Account Control window for the confirmation, then make sure to choose the Yes option to proceed.)
After that, choose your printer on the next page and follow the instructions.
Also, uninstall the Epson Event Manager program from your device.
Here, choose the Epson Scan 2 option and uninstall it.
Once all the Epson programs are uninstalled from your device, then browse the official website to install all the programs.
Reconnect your Epson printer and check if it is still offline.

Solution 3: Disable the “Use Printer Offline” Option

When the ‘Use Printer Offline’ option is selected for your Epson printer, it might show an offline state even if it is connected to a device. Follow the steps below to quickly remove this issue.

First of all, click on the Start menu button on the desktop.
After that, choose the Settings option and click on Devices on the open page.
Next, click on the Printers and Scanners option.
Then, look for your Epson Expression XP-6100 printer and choose the Open Queue option.
Now, go to the Printer tab and ensure the ‘Use Printer Offline’ option is unchecked.
If you see a right checkmark in front of the option, then deselect it by clicking on it.
Once the option is deselected, try to perform a print job on the printer to see if it is still showing the offline issue.

Solution 4: Run Troubleshooter for Your Epson Printer

If you are unable to fix the offline problem with any specific solutions, then it is good to run the troubleshooter. Here are the simple steps you can follow to run the troubleshooter for your printer.

First, you need to open the Control Panel window from the Start menu.
Then, on the open page, choose "Devices and Printers" or the "View devices and printers" option.
Now, you need to right-click on your printer model and choose "Troubleshoot" from the context menu.
After that, you are required to follow the on-screen steps provided by the troubleshooting wizard to diagnose and resolve any issues with the printer.
When the process is complete, check if your printer is working perfectly or not.

Frequently Asked Questions

Question

Why Is My Epson XP-6100 Printer Showing Offline?

There are several reasons why your printer may go offline. Below are some top reasons for that issue:

The printer configuration is not done properly.
Your printer is not getting enough power supply.
Maybe the printer is facing some technical issues.
Your printer driver is outdated, or there is an issue with the firmware.
The printer is not chosen as your default printer.
You have selected the ‘Use Printer Offline’ option for your device, and other issues.

Question

How to Get Epson Printer out of Offline Mode?

If you have found your printer in an offline state, then here are some primary solutions that may help you resolve the issue quickly.

Run the troubleshooter to diagnose the issue.
Make sure the printer offline option is not selected.
Update the driver and firmware of your printer.
Uninstall the printer and then reinstall it on your device.
Set the printer as your default printing machine.
You can also try additional troubleshooting methods or seek professional help if needed.

You can also get additional professional help if necessary.

Question

How to factory Reset Epson Printer?

Below are the quick instructions you need to follow if you want to easily factory reset your printer.

Press the Power button on your printer to turn it on.
After that, remove the plug from the printer and the power socket.
Now, leave everything untouched for 2-3 minutes.
Next, attach every cable and cord back to their places.
Turn on the printer and complete the connection.
See if the device is still showing any issues.

Source: How to Fix Epson Printer Offline Error

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