How Do I Fix Xerox B305 Laser Printer Offline Issue? (Full Guide)

Xerox printers are immensely effective and versatile for the new generation of printing, copying, scanning, and faxing. Users from all over the world prefer these printers for their multifunctional nature and great outputs. With regular use, these printers may face issues like going offline. This guide explains "how to fix Xerox printer offline issue" with effective solutions. So, if your printer shows an offline status, follow these steps to bring it back online.

You will get a detailed guide on fixing this error easily here. The printer offline error might come as a result of many things, such as connection issues, outdated printer drivers, incorrect printer drivers, paper jams, etc. If you want to remove this error, check out the methods explained below.

Common Reasons for Xerox Printer Offline Issue

Your printer might go offline for several reasons and need a quick fix. Check out the possible causes in the list below:

Connectivity Problems

Connectivity issues are the main cause of printers going offline. Whether your printer is connected to a USB connection or a Wi-Fi connection, an offline issue might come from anywhere and impact your printer. In this case, you need to make all the connections strong by tightening them and ensuring that the power cables, or USB cables, are connected well to the printer. Verifying your connection is the first step to resolving this issue.

Paper Jams

Paper jams are the big cause of an offline error in your printer. Ensure papers are properly placed in the tray to avoid jams. If you haven’t paid attention while inserting papers into your paper tray, you might face an offline issue with your printer. Therefore, you need to ensure that you place the papers correctly.

Internet Connection 

When the internet connection is not strong enough, your printer may go offline. Hence, if you find your internet connection weak, make it strong and ensure it’s within the range. If you are using a cable connection, disconnect and reconnect it again to the devices.

Outdated Printer Drivers

If your printer drivers are old, it may contribute to an offline issue with your Xerox B305 printer. When printer drivers are not the latest ones, you should visit your printer’s official website and install the latest printer drivers.

How to Fix Xerox Printer Offline Issue?

When you know the potential causes of an offline error with your printer, you should follow some basic troubleshooting methods to fix this error easily.

Method 1: Verify the Connection Between Your Devices

The first method to fix an offline error in your printer is to check the wired or wireless connection between your devices. If your printer or computer is not ON or not set up correctly, an offline issue is likely to occur. To check your connectivity, disconnect the cable, wait for a few minutes, and reconnect it. You can follow the same steps for a wireless connection. To do it, power off your wireless router, wait for a few minutes, and then restart the router.

Method 2: Disable the “Use Printer Offline” Option

Your printer may go offline when this option is ON on your computer. You can turn this option off to remove your printer from an offline status and get it back to an online status. Follow the steps below to do that:

For Windows

• First of all, head to the Devices and Printers option from the Control Panel.

• Right-click on your printer when you see it on the list.

• Now, select the “See what’s printing” option.

• You will see the “Use Printer Offline” option on the screen.

• Next, disable that option if it is ON.

That’s 'how to fix Xerox printer offline issue' on your Windows computer.

For Mac

• Move on to the Apple menu and select the System Preferences option.

• Then, hit the Printers and Scanners option.

• Now, your screen will show a list of devices on the screen.

• After that, you will see a yellow light on your printer’s name.

• Next, double-click on the Resume option.

• From the online menu, select the “Default printer” option to make your printer the default device.

This is how one can bring their Xerox printers to an offline status.

Method 3: Update the Xerox Printer Drivers

Out-of-date printer drivers may be the possible reason for an offline issue with your printer. Therefore, you need to update them to the latest version. When your printer drivers are outdated or corrupted, issues will arise, such as an offline error. To update your printer drivers, visit the Xerox official website and go to the section for drivers and software. Now, search for your printer drivers according to the particular printer model. Once you get the suitable printer drivers, download them and install them on your computer. That’s how to fix Xerox printer offline issue. 

Frequently Asked Questions

Question

Why Does My Xerox B305 Printer Keep Going Offline?

If you observe your printer going offline frequently, it could be a sign of a poor internet or cable connection, out-of-date or wrong drivers, paper jams, clogged print heads, or hardware malfunctions. If your printer keeps going offline, all these reasons could be behind it. Therefore, you should work on these things. 

Question

How Do I Bring My Offline Xerox Printer Online?

If you want to get your printer back online, you need to follow a few troubleshooting methods. For instance, you need to verify the wired and wireless connection, clear the print queue, update the printer drivers, modify the printer settings such as disabling the “Use Printer Offline” option, etc. Once you focus on the root cause of your printer, you will be able to eliminate the issue. 

Question

What Should I Do if None of the Methods Fix Xerox Printer Offline Issue?

If none of the methods is working well for an offline problem with your printer, check out the steps given below:

1. Head to the Settings option on your computer.

2. Then, select the Printers & Scanners option.

3. Select your Xerox B305 printer from the list.

4. Afterward, select the Remove Device option.

5. Press the Yes option on the window to confirm the removal.

6. Then, go to the Printers & Scanners on the page.

7. Select the Add printers or scanners option on the screen.

8. Choose your printer’s name once again.

9. After that, select the Add Device option. 

Source: How to Fix Xerox Laser Printer Offline Issue