How to Get My HP ENVY 7255e Wireless Printer Back Online?

Have you been struggling with an offline HP printer? I will explain everything to get it back online. I have assisted a large number of people with this issue, and today, I will share my knowledge to tell you how to get the HP printer back online in detail. It can be frustrating when most of your work relies on the printer, and it shows an offline error on its display and prints nothing when you send a print job. 

Last month, my aunt Sophia faced the same problem with their HP ENVY 7255e wireless printer. She runs a bakery and needs a printer to print invoices, receipts, etc. Panicking, she called me, and I went straight to her bakery to identify the issue. I checked it and helped her to start printing again by following some easy methods that I will disclose in this blog.

What Causes Your HP Printer to Go Offline?

This is very important to know before we dive into the troubleshooting methods. My aunt also didn’t know what could cause the printer to go offline. As a tech-savvy, I would like to reveal the main reasons that can cause your printer to go offline. 

Here is the list of the most common reasons for a printer offline error: 

●     Weak network signal

●     The printer is not set as the default device

●     Printer drivers are not up to date

●     Some other device is interfering with the connection

●     Your printer and devices are not on the same network

●     Incorrect printer settings 

Finally, you know some of the pain points of an HP printer that can cause it to go offline, which is crucial for troubleshooting effectively. Understanding these reasons is a great first step toward troubleshooting your printer.

How to Get HP Printer Back Online: Top 3 Methods 

Check out the most effective methods to resolve the offline error on your printer and get it back online quickly. My aunt learned these methods and got her printer back to an online status. Let’s check them one by one. 

Method 1: Rebooting Your Devices

This is the primary method to fix most technical issues and is also applicable for an offline error on your printer. You need to reboot your computer and printer to fix it.

Reboot Your Computer 

• First, click the Start icon on the computer’s taskbar and click the power button.

• Then, select the Restart option to start rebooting the computer.

Now, wait for some time to reboot your computer.

Reboot the HP Printer 

1. To begin, press the power button on the printer to turn it off.

2. Then, disconnect the power cable of the printer from the main switch on the wall.

3. Now, wait for a minute and reconnect the printer’s power cable to the power switch.

4. Finally, press the power button on the printer to turn it on again. 

Rebooting your computer and the printer at the same time often resolves the issue; let’s explore other methods to bring your HP printer back online.

Method 2: Set Your Printer as Default 

Your printer is showing an offline status even when the connection is fine. This is a sign that the printer settings are not correct. Therefore, you must set your printer as the default device on the computer. 

Here are the detailed steps to set the printer as the default: 

• In the first step, click the Start menu button on the taskbar of your Windows computer.

• Then, search for the Settings option and open it.

• Under Settings, click the Bluetooth & Devices option on the left sidebar.

• Now, click Printers and Scanners on the new window.

• Locate your printer and click on it.

• You’ll see a set as the default button under your printer’s name; select it. 

That’s how you can set your HP printer as the default device and how to get your printer back online.

Method 3: Disable the “Use Printer Offline” Mode

When this option is selected on your computer, your printer will go offline. No matter how much troubleshooting you do to fix the issue, this feature will interfere. Hence, turn it off immediately if this is ON. 

Use these steps to turn this option off: 

• First, go to the Windows Start icon at the bottom of the taskbar.

• Then, search for Settings and open it.

• Select the Bluetooth & Devices option.

• After that, select the Printers & Scanners option.

• Locate your HP ENVY 7255e printer and right-click on it.

• Now, select the See what’s printing option.

• A new window will appear. Click on the Printer option.

• A menu will appear. Check if the Use Printer Offline option is selected.

• If it’s selected, deselect it.

• Finally, close the window. 

That’s how you can troubleshoot an offline printer error on your HP printer. After following all the methods described, you will be able to fix the error and start printing again.

   Frequently Asked Questions

Question

Why Is My HP Printer Offline?

There are many reasons why the printer goes offline. It could be a mild issue, such as a weak WiFi range, or a complex issue, such as printer hardware problems or incorrect settings. Moreover, it can also happen due to out-of-date printer drivers.  

Question

How Do I Recognize That My HP Printer Is Offline?

There are a few methods to recognize if your printer is offline. For instance, it will show an offline error message on its control display. The printer's Wi-Fi light blinking or staying off might indicate it is not connected to the network.

Question

How Can I Get My HP Printer Back Online?

There are plenty of ways to resolve an offline problem with your printer. For instance, you can reinstall the HP printer drivers, reboot your devices, and set the printer as the default printer. Also, you can stop and start the print spooler services on the computer that manages each print job you send to your printer. 

Source: How to Get My HP Wireless Printer Back Online