How to Fix Brother MFC-J1010DW Printer Offline Error?

Recently, I visited my grandparents and discovered their Brother MFC-J1010DW printer was showing an offline problem. My grandfather told me he tried several solutions, but nothing worked. They asked me to take a look and fix the issue if I could. After inspecting, I found out that the printer was facing an internet connectivity issue. After troubleshooting the connectivity issue and resetting the printer, I managed to bring it back online and ensure it worked perfectly.

Moreover, if you are having the same problem with your Brother MFC-J1010DW printer, then I am going to share several effective fixes. These solutions are effective for fixing an offline error, not only for the Brother MFC-J1010DW model but also for other Brother printers. So, keep reading until the end to learn about these solutions thoroughly and get your printer running smoothly.

Solution 1: Delete Your Brother Printer Print Jobs

When your printer receives too many print jobs, it can become unresponsive and go offline if it is unable to handle the load. So, you should try canceling all the print jobs on your device to see if it helps fix the issue. Here are the proper steps to do that.

• Initially, click on the Start menu on your PC and then click on the Settings icon/option.

• After that, choose the Bluetooth and devices option and then select Printers & scanners.

• From the list of printers, click on your Brother MFC-J1010DW printer and then choose Open Print Queue.

• Next, click on the three horizontal dots, then select the Cancel All Documents option.

• If you are unable to select the Cancel All Documents option, then choose the “Open as administrator” option.

• After that, try to print the documents on the printer after canceling the print jobs.

Solution 2: Check the Printer Status

Follow the procedure below to check your printer status and make changes to it to get it online.

• For the first step, you need to turn on your printer. (If any other printer is connected to your device, then make sure only your printer is connected.)

• Then, open the Settings window from the Start menu.

• Next, go to the Bluetooth & devices and then click on Printers & scanners.

• Choose the printer model you are having issues with.

• Check the printer status; if your printer shows an idle status, it is ready to print.

• Select the printer to print documents to check if it is working; continue with the other solutions if your problem still exists.

Solution 3: Set Your Printer as Default

If you have not selected your Brother printer as the default printing device for your PC, then it could result in an offline issue. Use the steps below to set it as your default printing device.

• For the first step, you need to access the Settings page on your PC. (You can search for Settings from the search section in the taskbar.)

• Next, you are required to navigate to the Devices and Printers page.

• From the list of devices given, click the right mouse button on your printer.

• Click on the “Set as default printer” option/button from the open box.

• After that, check your printer status and see if it is still showing offline.

Solution 4: Restart Your Devices

If none of the solutions work, try restarting your printer, computer, and router to resolve the offline issue. These are the proper steps to restart your device correctly.

1. Begin by switching off your printer and computer. (If you have connected your printer to a Wi-Fi network, then restart your router.

2. After that, take out the printer’s power plug from the socket and remove all the cables from all devices.

3. Now, you should leave the cables and devices untouched for a couple of minutes.

4. Then, reconnect all the cables and turn on the devices.

5. Complete your printer setup and see if it is still showing offline.

Final Words

Usually, using these solutions helps in getting rid of the offline problem in printers. As a result, carefully follow all these steps on your device to check if your printer is now in an online state. However, if you are still seeing your Brother MFC-J1010DW in an offline state, then it would be wise to get additional help and resources to get profound help in fixing the issue.

Frequently Asked Questions

Question

Why Is My Brother MFC-J1010DW Printer Showing an Offline Error?

The following are the common reasons for the offline issue on your printer. 

● If the printer setup/configuration is not done correctly. 

● Your printer is using an outdated or corrupt driver. 

● If your printer is not set as your default printing device. 

● The printer is facing any minor or major firmware issues. 

● Your printer and computer are facing compatibility problems, etc.

Question

How Do I Fix Brother Printer Offline Issue?

There are various reasons for the offline issue, and the solutions depend accordingly.

However, below are some primary solutions you can try to get your printer online.

●     Restart your printer, computer, and router.

●     Update the driver of your printer.

●     Check the internet connection and printer configuration.

●     Make sure your printer is connected to a stable power source and is turned on.

●     Reinstall the printer on your computer.

●     Check that the “Use Printer Offline” option is not selected. 

Question

Is It Common to Face an Offline Error With Brother Printer?

Usually, your printer can show an offline problem even if it is facing minor problems. If you are unable to identify the problem, then you can take the right actions to fix the issue quickly. However, sometimes, the reasons behind facing this problem could be very complex. In this case, it becomes hard to fix the issue for you. If you also have the same situation with your printer, then make sure to get profound help. 

Source: How to Fix Brother Printer Offline Issue