How to Fix Brother Printer Offline Issue on Windows/Mac?

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Why Brother printer is offline? Brother printers are one of the leading printers in the market, which provides reliable and high-quality prints that match your requirements. However, your Brother printer can show some generic errors, such as an offline error. Suddenly you see your printer not working even when it's connected to the internet and your device. So, what does it mean? It happens because your printer loses connectivity with your computer. But it isn't a big issue, and you can easily fix it. This blog will tell you how you can fix a Brother printer offline issue by some easy methods.

Method 1: Set the Printer as Default

Your Brother printer may go offline if it is not set as the default printer. Hence, you need to set it as a default printer using the given steps.

On Windows

First, look for the Control Panel in the Search option.
When you are in the Control Panel, tap on Devices and Printers. Then you'll see a print list.
Now right-click on your Brother printer model from the displayed list and choose the Set as Default Printer option.
After that, restart your Brother printer to check if the offline printer issue has gone.

On Mac

On your Mac, move to System Preferences.
Then, hit the Print and Scan option.
Now select the default printer using the drop-down menu.

This is how you can set your Brother printer as the default printer and get your printer back online. You can also contact us through the support page and talk to our experts, who are available 24/7 at your service. Feel free to give us a call or chat with us to solve your queries.

Method 2: Uncheck the “Use Printer Offline” Option

When your printer goes offline, it may be due to an incorrect printer setting, like offline status enabled. If that is so, you need to uncheck that option. See how.

On Windows

First, go to the Start Menu and select Settings.
Then, go to Devices and then Printers and Scanners.
Now, choose your printer and tap the Open Queue.
Select your printer and ensure that the Use Printer Offline option is not enabled.
Uncheck that option if it is enabled.

On Mac

Move to the Apple icon and select System Preferences.
Then, hit Printers & Scanners.
Now, choose your printer and tap the Open Print Queue.
After that, tap Resume if the printing is stopped.

So, these were the steps to get your printer back online by unchecking the offline option.

Method 3: Remove and Re-Add the Printer

If your Brother printer is offline, try removing and then re-adding the printer on your Windows or Mac computer.

On Windows

Head to the Windows Start menu and select Settings.
Then, click Devices and then Printers and Scanners.
Choose your printer and tap Remove Device.
But if the printer doesn't remove it, again go to the Start menu and then Settings.
In the following step, you have to choose Apps.
After that, scroll down to check the printer driver, tap on it when you see the printer driver, and click Uninstall.
Next, choose Add a Printer or Scanner. And then your computer will scan the printers automatically.
If your printer doesn't appear, choose The printer that I want isn't listed.

On Mac

On your Mac, move to the Apple menu and select System Settings.
After that, you have to select Printers & Scanners.
Now control-click the printer from the list and select Remove Printer.
Then, choose Remove printer.

That's how you can fix the Brother printer offline error in a simple way.

Note: If you are still facing the Brother offline issue, visit the support page on our fixprinteroffline.com website for a free consultation with our printer experts via call or live chat.

Conclusion

Fixing the Brother printer offline error on Windows and Mac is simple if you understand the reason. Well, spotting the real cause is a little tricky, but you can apply methods one by one to check which works for your printer. Typically this error occurs due to weak connectivity, outdated printer drivers, or inappropriate printer settings.

In order to fix the offline error, you need to check for the wireless connectivity as well as the cables through which your printer and computer are connected. Then, you should move to the other steps, like restarting your devices, correcting printer settings, and all the methods described in this blog.

Frequently Asked Questions

Question

Why Does My Brother Printer Keep Going Offline?

Your Brother printer keeps going offline because of certain minor or major issues. Although offline printer errors are very common, almost every user encounters this error. The main reasons behind this error are faults in the network connection or the cables, inappropriate printer settings, outdated printer drivers, low ink levels, overloaded print queue, etc. Besides, many unknown reasons may affect the printer's status.

Question

What to Do if Brother Printer is Offline?

If your Brother printer is offline, you should check the network connectivity and ensure that it's working properly. Also, check the USB cable connection that connects your printer to the computer. Use the Brother printer's official website to install the latest printer drivers. Make sure that the print queue isn't overloaded and clear all the pending print jobs. If you are seeking guidance, visit the support page and take a free consultation with our experts.

Question

Why is Brother Printer Offline When Connected to Wi-Fi?

If the Brother printer shows an offline status when connected to Wi-Fi, check whether your printer and device are connected over the same network. Because sometimes the printers go into sleep mode when not used for a certain period of time. And in sleep mode, the printer shows offline status. So, if your printer is in sleep mode, press the Power button to activate it.

Source:-Fix Brother Printer Offline Issue on Windows/Mac

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