How to Resolve Brother DCP-L2550DW Printer Offline Error?

Wondering "how to fix Brother printer offline"? You’re in the right place! Although Brother produces high-quality printers, they may face issues like going offline. As with any electronic device, occasional problems are expected. While we can't completely avoid these problems, we can find ways to fix them when they happen.

Such an offline error can stop you from printing, and if you don't fix them on time, you might need to call an expert for help. This post will explain what causes this offline error on Windows computers. Plus, we will show you how to fix an offline error in your printer, focusing on the Brother DCP-L2550DW printer. Let’s start with a little more about why printers go offline.

Why Does Your Brother Printer Go Offline Frequently?

There could be several reasons behind your printer's offline error. Below are some of the main causes that are more likely to cause the offline issue. Once you understand the cause, you can also understand how to fix Brother printer offline.

Network Issue

• If there is a network issue, check the USB cord or Ethernet cable for a secure connection.

• You can check if the printer is on the same network as your computer.

• Also, verify your Wi-Fi connection if your printer is connected through a router.

Hardware Related Problem

• To confirm hardware issues, you should check whether your printer is added to the electric socket. If not, you should connect it immediately.

• Once you have ensured the power connection and the problem, you should check if the paper is jammed or if any other mechanical issues are visible.

Outdated Driver

Outdated or corrupted drivers are one of the main reasons the Brother DCP-L2550DW printer goes offline. Updating or installing a new printer driver can fix this issue. We have explained the thorough instructions below in this blog.

Wrong Settings

Incorrect settings, like not setting your printer as the default or enabling the “Use Printer Offline” option in control panel settings, can also cause an offline issue. We have explained the complete steps in this blog to fix the wrong settings for the PC.

Now that you understand the causes of the printer offline error, let’s learn how to fix Brother printer offline, as described below.

Top 3 Solutions to Resolve Brother Printer Offline Issue

Let’s take a look at the detailed instructions given below on fixing the offline error on the Brother DCP-L2550DW printer. There are three effective solutions; you should try one at a time.

Solution 1: Update Printer Driver

• On your PC, take your mouse cursor to the Windows start menu located on the taskbar and click on it.

• Then, type in the Control Panel in the search bar and press the Enter key.

• In the Control Panel window, find your printer’s name and right-click on it.

• Next, click on the Remove Device option.

• Now, confirm the setting by clicking on the Yes button.

• Afterward, you should go to the official website to download the driver.

• To download the driver, you have to click on Full Driver & Software Package.

• Once the driver is downloaded to your PC, move ahead with the installation process by following the instructions on the screen.

Solution 2: Set Your Printer as Default

• First of all, you have to launch the Control Panel (see the first solution).

• Once opened, you should opt for the option, i.e., Devices and Printers.

• Next, from the Printers option, right-click on the printer model option.

• Finally, hit the option called Set as default printer option.

Solution 3: Disable the Use Printer Offline Option

• First, go to the Control Panel on your computer and open Devices and Printers.

• You will find your Brother model listed there.

• Right-click on it and choose See what’s printing.

• A new window will pop up.

• Click on the Printer tab and then select Open As Administrator.

• After that, click on the Printer option again.

• Confirm whether the Pause Printing and Use Printer Offline options have been checked or not.

• Finally, close all the windows and see if the printer is working again.

Finally, you have understood "how to fix Brother printer offline" with the helpful step-by-step guide.

   Frequently Asked Questions

Question

What does printer offline mean?

An offline message shows that your printer is unable to connect to your computer. As a result, the printer will not receive any print job sent from your computer. This can be frustrating, but there are several ways to fix the problem. You can try different solutions to get your printer working again so that you can print without any hassle.  

Question

What settings should I check if my Brother printer is offline?

If your printer shows an offline error and you want to know how to fix Brother printer offline, follow the steps given below:

1. You should set your printer as default.

2. On the Control Panel, disable the Use Printer Offline option.

3. Check printer network connection.

4. Confirm if there is a stuck print job.

5. Update drivers if not. 

Question

How to check Brother printer connection to fix offline error?

To check your printer's connection and fix the offline error, follow these steps:

1. Your printer should be on.

2. Make sure USB or Ethernet cables are plugged in tightly to your printer and the PC.

3. If you are using Wi-Fi, confirm that the printer is connected to the same authentic wireless network.

4. In the end, just turn off the printer and your computer. Wait a few seconds, then turn them back on. 

Source: How to Fix Brother Printer Offline Error