Arrival Times and Breaks

🕓 Arrive on time to clock in for the beginning of your shift.

🕜 Staff meetings are mandatory, we count on you to be there and to be an active part of the team.

🕜 If you are performing a therapy or service, arrive at the spa at least 15 minutes before all appointments to make sure the therapy room is ready, and you are mentally prepared for the appointment(s). Stay within the allotted time of appointment, do not go outside the time for any reason unless you have prior permission from management.

🕜 In the event of tardiness or an emergency, please notify your manager or the manager on duty asap so arrangements may be made prior to your scheduled shift.

🕜 Please review the No Call No Show Policy 

🕓 No personal calls during business hours unless you are on break; make personal calls and take your break away from shared offices/therapy spaces where others are working.

🕓 For therapists, based on a 6-hour shift, you may be booked back to back without an official 30-minute break. (set up/clean up time scheduled in as part of a therapy session can be used to eat between client appointments).

🕓 A 10-minute paid break is granted for every 4 hours of work, as required by law.

Employee Parking

🚗 Parking is available in the Hiawatha Parking Lot , a parking permit is required.  Please contact your manager for a parking permit. Please leave spaces in front of spa for our guests.  Street parking is free after 6 pm

updated 11/28/21