Communicating and Following-up with Service Providers

Communicating and Following-up with Service Providers

Facilitating communication between parent/caregivers and/or foster care parents and providers will help to ensure quality of care. Parent/caregivers often have concerns or challenges when entering complex systems. They often are unaware of their options and how to work with the provider to work towards goals. Supporting parent/caregivers in communicating their concerns to providers will help increase independence and advocacy for their child.

When beginning a new collaborative relationship or a attempting to repair a damaged one, it is important to start from a place of understanding curiosity. By working to create positive relationships with other providers, you are in turn modeling that skill for parents and the children you work with.

For more information on how to build a healthy relationship with other providers please see:

Module 4, Handout 10: Helpful Hints to Effective Communication

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