Training and Development

At NKY Health, we view your career as a long-term partnership. We are committed to fueling your professional growth by providing comprehensive training designed to benefit both you and the public we serve.

We focus on three key areas of development:

• Essential Compliance: Training that keeps NKY Health safe, legal, and operating at the highest ethical standards.

• Skill Enhancement: Training designed to deepen your expertise, expand your skill set, and prepare you for your next career opportunity at NKY Health.

• Personal Growth: Opportunities to explore development areas that support your long-term career goals (subject to budget availability). 

Navigating training policies and financial support should be simple. Find the core documents and funding procedures here.

Key Policy Documents

For detailed language on requirements, eligibility, and repayment, please refer to the following:

• Training & Development Policy: Refer to section 4.2.11 and subsections of NKY Health's Guide to Personnel Policies

• Tuition Assistance Policy:  Refer to Section 4.2.12 and subsections of NKY Health's Guide to Personnel Policies. For details to apply, please visit the Tuition Assistance page. 

• Certification Reimbursement Policy: Refer to Section 4.2.13 and subsections of NKY Health's Guide to Personnel Policies.

Conference, Training, and Travel

If NKY Health is covering your conference or training travel and associated fees:

1. Submit a Completed Travel Authorization Form: Forms are located on the 'Travel and Mileage' page within our Policies - Procedures - Forms Google site.

OR (if applicable)

2. Submit a Purchase Order (PO): Use the normal PO process for any associated fees or non-member rates.

Our Training Offerings

We offer three types of training:

1. Essential Compliance: Core training required for all team members; includes required annual refreshers.

2. Program-Specific: Training tailored to your specific role and program duties.

3. Personal & Professional Development: Opportunities we encourage and support (budget permitting) to help you achieve your career goals.

Tracking Your Progress with MyPURPOSE

We use MyPURPOSE to manage and track your development:

• Compliance Training (for full-time merit employees) is automatically recorded.

• All Other Training (Conferences, self-paced modules, etc.) should be added to your transcript yourself.

This ensures we can celebrate your progress and support your ongoing learning!

We partner with several excellent external organizations and internal platforms to support your continuous learning journey. These resources offer a wide variety of topics, from personal growth to public health expertise. 

Linked in Learning: Recommended for general personal and professional development across a broad range of topics. Individuals can often access a free one-month trial. For continued use, please use the normal  Purchase Order (PO) process.

MRA (The Management Association): This resource is excellent for focused personal and leadership development and specific legal compliance for supervisors.  

• Access Note: Training and access are handled through the normal Purchase Order (PO) process. Since course listings require MRA registration, please check with your supervisor or HR first to verify availability and non-member pricing before submitting a PO request. 

MyPURPOSE / Commonwealth U: This is our primary internal resource. As the training entity for Commonwealth of Kentucky employees, MyPURPOSE offers a wealth of free, self-paced training on general skills, leadership, and administration. Most courses are free of charge. 

Pryor Learning: A solid option for general personal and professional development on a broad range of topics.  Access is handled through the normal PO process.

TRAIN: This platform is specifically for topics related to Public Health and Safety. Please utilize the TRAIN platform directly for relevant coursework. 

• Creating Accessible Files in the Microsoft Office Suite and Adobe: Describes what makes a document ADA compliant and how to achieve compliance in MS Office (Word, Excel and Powerpoint) and Adobe (.PDF) documents.  Search MyPURPOSE for the title. (2 Hours and 1 Minute)

• Search MyPURPOSE for more modules.

You can use these modules to learn how to handle difficult situations and improve communication. The modules below are found by searching the title in MyPURPOSE.

• Conflict Resolution in the Office

  • Time: 10 Minutes

  • Value: Quick video on how to handle confrontation and diffuse conflict.

• Conflict De-Escalation Techniques

  • Time: 20 Minutes

  • Value: Entertaining scenarios on handling conflict.

• What To Say When℠ - Conflict Resolution Series

  • Time: 38 Minutes total (viewable in 5-minute pieces!)

  • Value: Great collection of brief, real-life scenarios.

• Managing Difficult Conversations with Skill and Confidence

  • Time: 1 Hour, 2 Minutes

  • Value: Good scenarios for high-stakes discussions.

• A Fresh Approach to Resolving Conflicts - YouTube

  • Time: 8 Minutes

This training is designed to help you gain vital skills in safely and effectively de-escalating conflicts and preventing crises.

• Training Provider: Crisis Prevention Institute (CPI)

• Content Focus: Various de-escalation training courses, some customized for specific target audiences.

• How to Access: View CPI De-Escalation Courses for course schedules, times, and locations.

• Killer Words of Customer Service: Fantastic and entertaining.  Search MyPURPOSE for the title. (20 Minutes)

• Customer Service: Compares Best Buy and Circuit City to illustrate customer service. Good content but a bit silly.  Search MyPURPOSE for the title. (24 Minutes by The Jeff Havens Company)

• Customer Service Gone Viral: Good but not as good as "Killer Words of Customer Service."  Search MyPURPOSE for the title. (16 Minutes)

• Respecting Differences: Video about diversity and inclusion. (16 Minutes by Kantola)

• We're All Different: Video about diversity and inclusion. (14 Minutes by Kantola )  

• Diversity and Social Equity: Links to fantastic and entertaining awareness topics. (Use password "changetheworld".

• How to Value Others: Excellent course on nurturing the two-year-old self of others to show you value them.  Search MyPURPOSE for the title. (8 Minutes by Parker Stewart and Daniel Stewart)

• Search MyPURPOSE for more modules.

• NKY Health's Ethics Training

• Search MyPURPOSE for more modules.

• Emotional Intelligence in the Workplace:  What is emotional intelligence? Search MyPURPOSE for the title. (14 Minutes + Quiz by TrainingABC.)

• Emotional Intelligence and You The Crucial EQ Moment: It's in the Pause.  How to develop emotional intelligence. Search MyPURPOSE for the title. (27 Minutes + Quiz by Valerie Sargeant.)

• Emotional Intelligence: Help Guide with great resources for reducing stress and improving relationships.

Free Microsoft Office (Word, Excel, Access, PowerPoint) Self-Paced Training

Free Typing/Keyboarding Tutorial

Search MyPURPOSE for more modules.

• Effective Goal Setting:  How to set SMART Goals - Has accompanying worksheet. Search MyPURPOSE for the title. (7 Minutes)

• Subconscious Goal Setting for Rapid Results: Why traditional goals fail and how to train your subconscious to achieve goals.  - How to set HOT Goals.  Search MyPURPOSE for the title. (1 Hour and 2 Minutes)

• NKY Health's HIPAA and Confidentiality Training

• Search MyPURPOSE for more modules.

Mentoring

• How do you Prepare for Mentoring Relationships?: Kickoff conversation for those mentoring others (students, new employees, etc.) Part of Make Mentoring Count 2-Hour series.  Search MyPURPOSE for either title.  (7 Minutes by Dr. Lois Zachary)

• How to Negotiate the Mentoring Relationship?: Goal setting conversation for those mentoring others (students, new employees, etc.)  Part of Make Mentoring Count 2-Hour series. Search MyPURPOSE for either title. (7 Minutes by Dr. Lois Zachary)

• How to Stay on Track When Mentoring:  Top 10 list for those mentoring others (students, new employees, etc.)  Part of Make Mentoring Count 2-Hour series. Search MyPURPOSE for either title. 9 Minutes by Dr. Lois Zachary)

Diversity and Inclusiveness

• See the Diversity section of this page.

• How to Balance Input as an Authentic Leader: Excellent course on eliminating bias by using balanced processing.  Search MyPURPOSE for the title. (7 Minutes by Karissa Thacker)

• How to Value Others: Excellent course on nurturing the two-year-old self of others to show you value them.  Search MyPURPOSE for the title. (8 Minutes by Parker Stewart and Daniel Stewart)

Meetings

• Six Steps for Leading Productive Meetings: Good course on making meetings successful.  (Somewhat dry.) Search MyPURPOSE for the title. (31 Minutes by Skill Boosters, a British Company)

• Successful Meetings: Excellent course on making meetings successful.  (Somewhat condescending.) Search MyPURPOSE for the title. (28 Minutes by The Jeff Havens Company)

• Search MyPURPOSE for more modules.

Anti-Workplace Violence

Drug-Free Workplace

Fire Safety

General Office Safety

Hazard Communication

PPE and Infectious Disease

Safety Manual 

Search MyPURPOSE for more modules.

• Gain vital skills to help someone considering suicide with this free online QPR (Question, Persuade, Refer) training. Learn to recognize warning signs and how to connect someone with help. UK Healthcare - Free QPR Virtual Training

• How to Set Goals During Uncertain Times:  Six tips for positive results.  Helping yourself and others. Search MyPURPOSE for the title. (4 Minutes by Liz Nead)

• Strategies to Manage Stress and Anxiety:  Good strategies. Search MyPURPOSE for the title. (6 Minutes by Liz Nead)

• Workplace Stress: Great strategies and physical and mental relaxation techniques.  Search MyPURPOSE for the title. (12 Minutes by MARCOM)

Google Suite Training: MyPURPOSE offers "G-Suites Essentials" for beginners. It's 2 Hours and 15 Minutes of self-paced training. All or part can be completed in modules.

Per Scholas: Offers free hands-on general technology training to students in Greater Cincinnati.olas 

Greater Cincinnati offers free hands-on technology training to students in Greater Cincinnati. It is accessible by Go METRO bus lines and is locin Downtown Cincinnati at CityLink Scholas Greater Cincinnati offers free hands-on technology training to students in Greater Cincinnati. It is accessible by Go METRO bus lines and is located in Downtown Cincinnati at CityLink Center. 

EDUCATION TOPICS FOR MANAGERS

The below listing provides an overview of training topics and presentations especially developed for managers. Most trainings are one hour, but can be extended to allow for greater small group discussion.

• Authentic Leadership and Employee Engagement

• Building a Stress Free Workplace

• Coaching for Commitment

• Conducting Effective Performance Appraisals

• Confidentiality in the Workplace

• Creating a Flexible Workplace

• Dealing with Sexual Harassment

• Dealing with Workplace Harassment

• DOT: Supervisory Training

• Eight Ways to Develop Winning Teams

• Employee Engagement Skills

• Empowering Leaders

• Managers Complaint Toolkit

• Managing Confidentiality

• Managing Difficult Employees

• Managing Millennial Employee: When Generations Collide

• Meyers-Briggs for Managers

• Professionalism

• Reasonable Suspicion of Drugs and Alcohol for Managers

• Strategies for Supervision and Leadership

• Supervision and Employee Morale: Improving the Working Relationship

• Top Tips for New Managers

EDUCATION TOPICS FOR A GENERAL AUDIENCE

• The following list of trainings have been developed for a general audience. The

• trainings are one hour, but some may be shortened to fit a shorter timeframe.

ADDICTIONS

• Breaking Compulsive Habits

• Chemical Dependency: Disease Concept

• Chemical Dependency: Signs and Symptoms

• Codependency: An Overview

• Creating and Maintaining a Drug Free Workplace

• DOT: Drug and Alcohol Regulations Overview

• Family Guide to Dealing with Addiction

• Heroin, Bath Salts, and Spice

• Mindful and Compulsive Eating

CHANGES IN LIFE AND WORK

• Changes and Challenges in Life and Work

• Life Work Balance

• Money Tips and Budgeting for Tough Times

• Stress and Thriving in a Chaotic World

• Understanding and Managing Change

CONFLICT RESOLUTION

• Anger Management: How Do I Do It?

• Avoiding and Resolving Conflict

• Conflict Resolution

• Dealing with Difficult People

• Effective Communication: The Basics

• Understanding Communication Styles

• Understanding Conflict

CUSTOMER SERVICE

• Internal and External Customer Service

EMOTIONAL AND MENTAL HEALTH ISSUES

• Becoming Centered in Life

• Depression: Straight Talk

• Relaxation Techniques

• Road Rage

• Secondary Trauma

• Sleep – The Road to Success

• Stress and the Mind Body Connection

• Suicide Prevention

• Understanding Grief

• Wellness Prescription

FAMILY ISSUES

• Caregiver for the Sandwich Generation

• Caring for our Elderly

• Codependency

• Emotionally Intelligent Parenting

• Family Guide to Dealing with Addiction

• Parenting Teens

• Taking Care of the Caregiver

RELATIONSHIP AND SELF IMPROVEMENT

• Developing Healthy Relationships

• Managing Stress through Limits

• Money Tips and Budgeting for Tough Times

• Optimism

• Setting Personal Goals

• Understanding Self and Others: Myers-Briggs Personality Inventory

• Wellness Prescription

STRESS MANAGEMENT

• Balancing Roles – Women and Stress

• Balancing Work and Life

• Building a Stress Free Workplace

• Coping with Life’s Changes and Challenges

• Coping with Stress: Myer Briggs

• Healthy Holidays

• Men and Stress

• Organizational Stress: Building a Stress-Free Workplace

• Recognizing and Balancing Stress

• Sleep – The Road to Success

• Stress and Immunity

• Stress and Thriving in a Chaotic World

• Stress in the Workplace

• Stress Management for Tough Times

• Understanding and Managing Personal Stress

WORKPLACE ISSUES

• Building a Stress Free Workplace

• Confidentiality in the Workplace

• Crisis Intervention – Steps to Reduce

• Dealing with Difficult People

• Decision Making

• Diversity and Culture in the Workplace

• Healthy Holidays

• How to Handle Your Boss

• Negativity in the Workplace

• Prevention of Job Burnout

• Professionalism

• Reasonable Suspicion

• Sexual Harassment – Employee Awareness

• Team Building

• Team Building and Stress

• Time Management

• Tips for Early Career Success

• Violence in the Workplace Prevention/Intervention

• Violence/Suicidality in the Workplace

• Wellness and Promoting Wellness

• Workplace Violence

JOB-SPECIFIC TRAINING

• Behavioral Interventions for First Responders

• Opiate Dependency for Medical Professionals

OTHER EAP TRAININGS/SERVICES

• Critical Incident Stress Debriefing

• EAP Orientation

• Mediation

30 MINUTE STRESS TRAININGS

• Healthy Relationships

• Holiday Stress

• Managing stress with Boundaries

• Relaxation Techniques

• Stress and the Mind-Body Connection

• Successful Sleep

• Anti-Workplace Violence

• Anti-Harassment and Diversity

• Civil Rights and Limited English Proficiency (LEP) 

• Drug-Free Workplace

• Emergency Operations and Safety

• Fire Safety

• Hazard Communication

• Personal Protective Equipment (PPE) and Infectious Disease

• Ethics

• Orientation to Public Health and NKY Health

• Personnel Policies, Wage and Hour, etc.

10/3/2025

• Added Suicide Prevention (QPR) Training

• Added Crisis Prevention Training

8/28/2025

• Added G-Suites training.

6/8/2023

• Added Revision Log.