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Slack
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What is Slack?
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their bes...
Getting Started for New Users
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Getting started for new Slack users
A Slack workspace is a single place for your team and your work. If you’ve recently joined one, this guide will help you get set up in Slack so you can get started. Before you dive in, make sure ...
Getting started for guests
Slack is a channel-based messaging platform that helps companies work together more effectively. It’s common for companies to invite consultants, clients, interns, or temporary employees to a lim...
Understand your actions in Slack
In Slack, work happens in channels and direct messages (DMs). You can send messages and files, save messages and files to bookmark them, pin important messages to conversations, and mention ot...
Slack glossary
This glossary defines common terms that you might see as you're working in Slack, or throughout our Help Center. 🔍 A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q |...
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Using Slack
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Work In Channels
What is a channel?
In Slack, teamwork and communication happen in channels. When you organize conversations in channels, it helps bring the right people together to share ideas, make decisions, and move work forward....
Join a channel
In a Slack workspace, work comes together in dedicated spaces called channels. Use channels to organize conversations about specific projects, subjects, or purposes. You can browse and join existi...
Send and read messages
In Slack, conversations happen in channels and direct messages (DMs). To start and join conversations, learn how to send and read messages. Write and send messages There are two ways to start wri...
Use threads to organize discussions
Threads help you create organized discussions around specific messages. They let you discuss a topic in more detail without adding clutter to a channel or direct message (DM) conversation. Start o...
Add more people to a group direct message
Group direct messages (DMs) are conversations between three or more people, outside of channels. To loop in other people, you can add them to a group DM. Adding someone new will start a new DM with...
Remove someone from a channel
The ability to remove people from channels depends on the channel management permissions set by a Workspace Owner or Org Owner. See the available and default settings below: Public channels Ever...
Archive a channel
Archiving a channel removes it from the list of active conversations in your Slack workspace. The channel won't be open for new activity, but the history will be retained for easy browsing and se...
Slack Connect
A guide to Slack Connect
Slack Connect allows you to work with people outside your company in channels and direct messages (DMs). By moving conversations out of emails, you can work securely and collaboratively with partne...
Invite people from other companies to a channel
With Slack Connect, you can invite people outside your company to join a channel in your workspace. To get started, you’ll need to send an invitation to someone from each company you’d like to ...
Message features & tools
Use mentions in Slack
Mentions are a direct way to notify people of something that needs their attention in Slack. Learn how to mention people in your messages and how to view the mentions you receive. Note: To notify ...
Save messages and files
You can save messages and files in Slack to bookmark them and reference them later. What to expect Saving a message will also include any thread replies that have been added to it. When a file is ...
Star channels and direct messages
To help you keep track of important conversations, you can star a channel or direct message (DM). When you do this, the conversation will be moved to the Starred section in your sidebar. What to ex...
Set a reminder
Who can use this feature? All members and guests Free, Standard, Plus, and Enterprise Grid plans Set reminders for yourself or other members of your workspace for important meetings, to-do...
Share files & conversations
Share messages in Slack
You can share messages in Slack when you need to add context or key information to conversations. Messages in public channels can be shared to any other conversation in Slack, but messages from pri...
Delete files from Slack
When they're no longer needed, you can delete files from Slack. What to expect Members and guests can delete files they've added. Workspace Owners and Admins can delete files that have been added ...
Download files from Slack
If you’d like to any view files in Slack offline, you can download them to your desktop. On your mobile device, you can only download image files. Note: It’s not possible to download files from...
Use posts in Slack
Posts let you create, edit, and share fully-formatted documents directly in Slack. They’re a great way to share and collaborate on long-form content — like project plans or meeting notes. Note...
Search in Slack
Search in Slack
Accessing the right information in Slack is key to working faster and smarter. Search your team’s conversation history in Slack to find the relevant messages, files, channels, and people you need...
Browse people and user groups in Slack
In Slack, you can find people you work with from the directory. What to expect Search for people in the directory to view their profiles, send them direct messages (DMs), or start calls. Filter re...
Calls & screen sharing
Slack calls: the basics
With Slack calls, you can make a voice or video call to connect with anyone in your workspace. Keep reading to get familiar with Slack’s calling features, and the plans and devices they're availa...
More on Slack Calls
Keyboard shortcuts & accessibility
Slack keyboard shortcuts
Keyboard shortcuts help you navigate Slack with minimal effort. You can see a quick list of shortcuts by pressing ⌘, (Mac) and Ctrl, (Windows/Linux), or take a look at the detailed lists belo...
Get around faster with keyboard shortcuts
There are a number of keyboard shortcuts to help you move around in Slack faster. Learn more about our full list of keyboard shortcuts and keyboard accessibility in Slack. View keyboard shortc...
Your Profile
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Manage Your Account
Sign in to Slack
Whether you're a member of one Slack workspace or many, you can use the same email address to sign in to all of them. Read on to learn how to sign in to Slack with your email address, or your Apple...
Switch between workspaces
If you’re signed in to more than one Slack workspace or belong to multiple workspaces in an Enterprise Grid organization, you can easily switch between them in Slack on your desktop and mobile de...
Reset your password
If you forgot your password and can’t sign in to Slack, you can request a code to sign back in, then request a password reset email. Note: You’ll need access to the email address associated w...
Sign out of Slack
Whether you're signed in to one workspace or many, signing out is quick and easy — and you can sign back in anytime. Sign out of a workspace Desktop iOS Android From your desktop, click your ...
Adjust your Notifications
Guide to Slack notifications
Notifications in Slack are designed to keep you informed, whether you're at your desk or on the go. Read on to learn more about Slack notifications on your desktop and mobile devices and how they w...
Configure your Slack notifications
Notifications in Slack keep you informed of the work you care about, whether you’re at your desk or on the move. Use the steps below to customize your desktop, mobile, and email notifications. Ti...
Pause notifications with Do Not Disturb
If you need time to focus or time away from work, you can pause your notifications in Slack with Do Not Disturb (DND). Pause notifications as needed to help you concentrate, and even set a notifica...
Mute channels and direct messages
For greater control over your notifications, you can mute specific channels and direct messages (DMs) with members, apps, and bots. Muting conversations allows you to read new messages when you ...
Change Your Settings & Preferences
Edit your profile
Help your teammates learn more about you by completing your profile. By default, everyone can add the following to their profile: a name, job description or title, phone number, and time zone. Tip:...
Use dark mode in Slack
Dark mode helps make working in Slack easier on your eyes by using a darker, higher-contrast color theme. You can turn on dark mode from your Slack preferences, or sync dark mode in Slack with your...
Set your Slack status and availability
As you work in Slack, it's helpful to let your team know how quickly you can respond to messages and when you're available. Slack has a couple of ways to share your whereabouts and indicate your av...
Choose how member names appear for you in Slack
From your preferences, you can choose how members' names appear in Slack. Keep in mind that this preference only affects what you'll see. Using the steps below, select from one of these options: ...
Get troubleshooting tips
Troubleshoot connection issues
If you’re having trouble connecting to Slack on the desktop app or in a browser, learn more about connection issues and how to troubleshoot. Tip: If you’re an IT or a network admin, learn how t...
Slack System Status
Resources for real-time and historical information about the Slack service.
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