Embedded Files
Households and Guardians are very different from how parents were stored in the original WVEIS. Here are some things to check and try if they look funny.
Households and Guardians are very different from how parents were stored in the original WVEIS. Here are some things to check and try if they look funny.
If you still have questions, send in an Incident IQ ticket or give us a call!
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How to use the Household Split application - moved to its own page, probably not useful any more!
Check for Person ID mismatches
Check for Person ID mismatches
Guardians are linked to Households through their Person ID's (because, in the new WVEIS, parents are people too!)
Guardians are linked to Households through their Person ID's (because, in the new WVEIS, parents are people too!)
First clue to a Person ID mismatch: No students are listed in the Relationship field:
Second clue to a Person ID mismatch: Updating Household Home or Mailing addresses does not update Guardian addresses.
NOTE: Shipping Address is NOT the same as a Mailing Address. Do not use a Shipping Address in place of a Mailing Address.
Third clue to a Person ID mismatch: The Person ID's are different on the Households and Guardians tabs.
Fixing Person ID mismatches
Fixing Person ID mismatches
Guardians are linked to Households through their Person ID's (because, in the new WVEIS, parents are people too!)
Guardians are linked to Households through their Person ID's (because, in the new WVEIS, parents are people too!)
Copy the Person ID from the Household tab
Switch to Guardian tab
Remove Primary or Secondary tag from incorrect guardian if necessary
Click ‘Add’
Paste Person ID in text box
Select relationship and authorizations, click ‘Submit’
Add appropriate guardian tag
Delete incorrect record.
Fixing other mismatches
Fixing other mismatches
If the Person ID's match on the Household and Guardian tabs, but addresses or names are out of sync, click "Save" on the Households tab:
If the Person ID's match on the Household and Guardian tabs, but addresses or names are out of sync, click "Save" on the Households tab:
Still having trouble?
Still having trouble?
Give us a call or send an Incident IQ ticket!
Give us a call or send an Incident IQ ticket!
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