First, try closing the tab at the right and re-launching
Also, try refreshing the page in your browser
Visit https://webtop.k12.wv.us/ and log out completely using the link in the top right.
Clear your Chrome cookies and cache files at chrome://settings/clearBrowserData (This will require you to have to re-sign in to ALL sites in Chrome, but solves many web site errors)
Restarting your computer may also help.
Application launcher: type call letters to directly open an application (e.g. SSTU.103 opens Student School Info, like old STU.301)
Home tab: opens WVDE page
Favorites tab: personalized bookmark page for favorite menus and applications
Open applications tabs: click to switch between current applications - no limit to open applications!
Expand/hide window buttons: click the arrows pointing the direction you want to move the barrier
Check & select school, year, and term you're currently working on.
Student Lookup: Enter any combination of a student's name, birthdate, parent's name, phone number, address, email, and student ID. Clicking a result will open the record.
"Breadcrumb trail to navigate in the current application. The item on the right (example: Assignment Categories) is your current location. Click on the items to the left to go back to previous screens.
Currently selected record in the Record List Frame of the first tab in your application.
Many applications have multiple tabs. Use the Record List Frame on the first tab to select a record. Subsequent tabs will have additional information from that record.
Icons for exporting and filtering. On the right-hand side, it displays the current record mode. (view only, change, delete, etc.)
Remove any non-matching records from the Record List Frame
To remove a filter, open the filter dialogue, click 'Clear' and then 'Submit.'
The data used in any application may be exported.
Be mindful of data security! Delete exported data when it is no longer needed.
Click or use the keyboard shortcut to change modes. Affects the Record Frame.
Displays details of the record selected in the Record List Frame. Depending on the mode, you may edit information in this frame. Use Tab and Shift + Tab to move forward and backward through fields.
View records in your selected application, and select them for further action. You may select a record by left clicking on it with your mouse. The Record List Frame is usually at the bottom of the screen, but at the left in Student School Information (SSTU.103). You can select multiple records to change or delete:
Shift + Arrow: Multi-Select Next/Previous Row
Ctrl + A: Select All Rows
Ctrl + Click: Select each record clicked
Shift + Click: Select Range of Rows from Current to Clicked
Change Mode with multiple records selected: OnePoint queues records and presents them for change in the order in which you selected them. When you submit one record, the next will automatically open for change.
Delete Record Mode with multiple records selected: OnePoint will ask you to confirm by clicking 'submit' or pressing 'enter'. All selected records will be deleted. In every application except the Grades Worksheet, this is permanent.