Need Help During Class?

A staff member will be available to respond to emails regarding urgent concerns while ECP Online Summer Institute courses are in session.

Most concerns can be resolved effectively by email. If a phone call is needed, a staff member will reply by phone to your email.

Youth Curriculum and Instruction Team (Programming): saic-youth@saic.edu
Hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

To expedite assistance, include as much of the following information as you are able to.

• Your first and last name as it appears on your Registration Confirmation email

• Your seven-digit student ID number (included in your Registration Confirmation email)

• The class you are taking, including when it is scheduled to start

• A phone number you can be reached at

Tip: Include your instructor in your email to saic-youth@saic.edu. That way they will be aware that you are working on troubleshooting in order to connect with them for the first class. The contact information for your instructor will be provided to you in the Welcome & Next Steps email sent in the days leading up to the start of class.