My wine was matched incorrectly - how do I correct this?

If your wine is not properly matching with the correct Vivino wine page, please contact Merchant Support or utilize our live chat function in the merchant dashboard, selecting the option under Merchant Wine Data and Data Feed Issue.

If you discovered this match error in a specific order, please inform us of that order number so we can reach out to the customer right away to verify how they wish to proceed. If you do have the wine available that was incorrectly matched, please let us know if there are any price differences.

To assist us in properly rematching the wine, please provide us with any or all of the following items:

1. Vivino wine page URL that you are currently incorrectly matched to.

2. Vivino wine page URL that you should be matched to.

3. Your website wine URL.

Example

Reach out to us through our Virtual Assistant.

Subject: Order X12345

Description:  For this order, our shop's Bogel Merlot was matched incorrectly with Vivino’s wine page Bogle Essential Red. We do offer the Bogle Essential Red 2015 as well for $8.99 more per bottle.

Currently matching to Vivino wine page:

https://www.vivino.com/wineries/bogle-winery/wines/bogle-winery-essential-red-uv?ref=navigation-search

Should be matching to Vivino wine page:

https://www.vivino.com/wineries/bogle-winery/wines/bogle-winery-merlot-uv?ref=navigation-search

Merchant wine page URL:

www.nickswineshop/bogel-merlot-2015.com