How Vivino Commissions Are Calculated

Understanding how commissions are calculated helps you track your costs and earnings more clearly. This guide walks you through the basics of the commission model for Vivino Marketplace merchants.

Basic Formula

For each qualifying order (marked as Shipped or Refunded), commissions are calculated as follows:

Commission = Commissionable GMV x Commission Rate

Where:

• Commissionable GMV = (Number of Bottles x Unit Price) – Refunds (in period)

• Commission Rate = The agreed percentage in your contract with Vivino

What’s Included in the Commission Calculation

✅ Included:

• Bottle prices (excluding VAT or tax)

• Orders in “Shipped” or “Refunded” status

• Discounts and coupons that reduce the buyer's price (but are reimbursed to the merchant separately)

❌ Not Included:

• Shipping charges

• VAT, tax, or duty fees

• Orders still in “Created” or “Processing” status

Example Calculation

Order Details:

• 6 bottles sold at €10 each

• No refunds on this order

• Commission rate = 15.5%

Commissionable GMV = 6 x €10 = €60

Commission = €60 x 0.155 = €9.30

Vivino will apply this charge as:

• A line item on your monthly invoice (if PayPal or manual)

• Part of the Application Fee deducted at time of shipping (if Stripe)

Where to See This

To verify how your commission was calculated:

1. Go to your Monthly Order Report in the Merchant Dashboard.

2. Look at:

   • Commissionable GMV

   • Commission Rate

   • Vivino Revenue (this is the total commission charged)

💡 Helpful Tips

• Refunds that happen after the order ships will be reflected in a later invoice.

• If multiple refunds are issued, the "Refund Amount (in period)" will reflect the total.

• Credit memos (for issues outside commissions) are sent via email and not reflected in GMV.