Filmora X and 11

Is the customer asking for a basic editing and functions? Please follow the guide below;

For Version 9 and 10:

For Version 11:

For tech specs click the button below:

Technical Specification

After providing the step-by-step instruction to the customer, is the issue still persistent?

IF YES, click on next step

Please take note of the log in methods:

Wondershare Filmora

V9.6.0 and version after V9.6.0

WSID

V8.6.0 – V9.6.0

Registration Code & WSID

Versions lower than V8.6.0

Note: In 32 bits systems, only Filmora7/8/9 could be used and only the Registration Code login method is supported

Registration Code

Is the customer experiencing a crash issue? If yes, click the crash button.

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