Embedded Files
Discipline 1 - The What
Discipline 1 - The What
Determining what you ultimately want to achieve:
Really Important Outcome (RIO)
Wildly Important Goal (WIG)
These are the 1-2 priority focus areas despite the whirlwind.
Discipline 1 - Guiding Questions (Click arrow on right for drop down menu)
Discipline 1 - Guiding Questions (Click arrow on right for drop down menu)
Q: Clarity - Is your lag measure, or what you are ultimately trying to change with your efforts, clear?
Q: Finish Line - Is there a clear finish line?
Q: Realistic - Is this a realistic and achievable goal?
Q: Alignment - Does this goal align to the vision/mission/values/strategic goals of the organization/division/department?
Q: Measurable - Can it be measured easily without having to invent a whole system?
Q: Ownership - Does your team have more than 80% ownership over the area?
Q: Team Game - Is this a team game or only a leaders game?
Q: Action - Does it begin with an action-oriented verb?
Q: Simplicity - Is it simple?
Q: Focus - Are you focusing on what you are trying to achieve, not how you will do it?
Discipline 2 - The How
Discipline 2 - The How
Lag Measures - tells you if you have already achieved your goal based on past action
Examples: profit, revenue, or customer satisfaction
Lead Measures - tells you if you are likely to achieve your goal
Example: average weekly hours of training
Discipline 2 - Guiding Questions (Click arrow on right for drop down menu)
Discipline 2 - Guiding Questions (Click arrow on right for drop down menu)
Q: Actions - What actions can you take that will change or influence the RIO/WIG?
Q: New Approach - What have we never done before that we could do to make an impact?
Q: Team Strengths - What team strengths can you leverage to help you achieve the RIO/WIG?
Q: Foresight - What weaknesses or barriers can we identify that will keep us from achieving success?
Q: Initiative - How do we overcome or avoid those weaknesses or barriers?
Q: Predictive - Is it predictive of where the lead measure will move?
Q: Measurable - Can you measure the success of the action?
Q: Influence - Will this action influence the lead measure?
Q: Ongoing Process - Is this an ongoing process or a one and done action?
Q: Team Game - Is this a team game instead of simply being a leaders game?
Q: Worthy - Is this action worth doing and measuring?
Q: Specific Focus - what specific area are you trying to influence?
Q: Verbs - what actions will you take?
Q: Audience - who will this action affect?
Q: Consistency - how often will this action occur? What are your per day/week/month goals as far as timing?
Q: Quality - what qualitative outcomes do we want to achieve? (for example, do we want it to be clear? Fun? motivating)
Q: How will we do it? What efforts can we make to achieve both consistency and quality in our actions?
Discipline 3 - The Show
Discipline 3 - The Show
Scoreboard of information that contains the RIO/WIG & Lag Measures graphically and clearly displays:
Where is your team at now?
Where does your team want to be?
Discipline 3 - Guiding Questions (Click arrow on right for drop down menu)
Discipline 3 - Guiding Questions (Click arrow on right for drop down menu)
Q: Reporting - What statistics/different areas will you need to report on?
Q: Tracking - Will you track the overall team performance or will you track individual performance?
Q: Lead Measures - How clear do these areas influence the lead measures?
Q: Lag Measures - How clear do these areas influence the lag measures?
Q: Frequency - Will you measure the lead measures daily or weekly?
Q: Visualization - What kind of graph or visual aid would work best to display what you want to measure?
Q: Excitement - What gets you excited about this idea?
Q: Compelling - Is the scoreboard compelling?
Q: Clarity - Does it clearly show where are we now?
Q: Clarity - Does it clearly show where we want to be?
Q: Simplicity - Is it simple? Can we tell at a glance if the team is winning or losing the game?
Q: Visibility - Is it visible? Can the team see it easily and often?
Q: Updatable - Can you update it easily, often, & regularly?
Q: Unique - Does the scoreboard represent a unique expression of the team?
Discipline 4 - The Share
Discipline 4 - The Share
Weekly meetings focus on the RIO / WIG:
Accountability to goals
How the scoreboard moved because of actions taken
Commitments for next week
Discipline 4 - Guiding Questions (Click arrow on right for drop down menu)
Discipline 4 - Guiding Questions (Click arrow on right for drop down menu)
Q: Accountability - What did you do last week to reach your goal / move the scoreboard?
Q: Honesty - What did you not do to reach your goal that you said you would do? Why did you not do it?
Q: Clear the Path - What can we do to help you? How can we help you achieve your goal?
Q: Ideas: Does anyone have an idea for what we can focus on to move the score?
Q: Action: What is 1-2 most important things you can do to move the scoreboard this week?
Q: Making a Difference: How will that commitment help move the scoreboard?
Q: Priorities: Is this really the most important thing I can do this week?
Q: Steps: What will you do to reach your goal?
Q: Time: When will you set aside time to dedicate to your goal?
Q: Timely: Can you finish this commitment in the next week?
Q: Outcome: What do you expect the outcome of that action to be?
Q: Importance: Is this the most important thing you can do to move the scoreboard?
Q: Scoreboard: Is this a commitment to the scoreboard and not the whirlwind?
Evaluate Your RIO/WIG Sessions & Huddles
Evaluate Your RIO/WIG Sessions & Huddles
Continuous improvement suggestions for your accountability meetings.
Evaluating Your Sessions/Huddles - Guiding Questions (Click arrow on right for drop down menu)
Evaluating Your Sessions/Huddles - Guiding Questions (Click arrow on right for drop down menu)
Q: Was it consistently scheduled?
Q: Was it fast-paced?
Q: Was it directed?
Q: Did the leader go first and model accountability?
Q: Did each participant report on last week’s commitments?
Q: Was each participant held accountable for follow-thru?
Q: Was it compelling?
Q: Was the scoreboard visible?
Q: Was progress shown on the scoreboard?
Q: Was the scoreboard kept up-to-date?
Q: Was it clear if the team was winning or losing?
Q: Did each person make a commitment?
Q: Was the path cleared?
Q: Were people engaged?
Q: Was it focused?
Q: Was the whirlwind kept out of the session?
Q: Was the team determined and energized to win?
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