Your scoreboard should track and feature your WIG/RIO and your lead measures. Your scoreboard should clearly show:
Where is your team at now?
Where does your team want to be?
Are you winning or losing the game?
When designing a scoreboard that features your lag measures (RIO/WIG/X to Y by When) and your lead measures, you can choose to measure individual performance or team performance:
Option 1: Tracking
Individual
Performance
Option 2: Tracking
Team
Performance
Mario Wall Scoreboard
Read more about how this team
used their 4DX Scoreboard to
track mentor sessions among six teams
(represented by the six Mario tubes)
Waste Reduction Scoreboard
Read more about how Greenleaf Industries
switched from using quality circles to
using a 4DX Scoreboard to track
10 teams across the organization
Here's another article about Greenleaf's
4DX engagement
Golf Scoreboard
Video detailing Golf Scoreboard
2 Scorecards - 1 Lag & 1 Lead
Lag Goal = Score well enough to win the tournament
Scorecard #1 - 1 for the lag measure of actual score on the hole
Lead Goal = Completing process before each shot
Scorecard #2 - 1 for lead measure of executing their process before each shot
Airline Industry Scoreboard
Green - winning! Achieving goal
Red - Areas needing improvement
Video detailing Airline scoreboard
HR Scoreboard #1
Video detailing HR Scoreboard #1
WIG: Turnover
Lead Measure #1: Me to Gives
Lead Measure #2: Reports
Using Microsoft Excel to Build an HR Scoreboard #2
Individual Student Tracking
WIG = Increase the retention rate from registration to day 1 from 87.6% to 89.5% by the end of FY16
Lead Measure:
Of the student we contact, create an action plan with all new students to ensure they submit outstanding day 1 completion requirements within 5 business days 90% of the time.
Zoom in on the scoreboard
Individual CSR Team Tracking
Lead Measure #1: Reduce bad OVP by 80%
- 100% OVP Identification per week
- Weekly update of OVP spreadsheet with recommended allocations
Lead Measure #2: Completion of work instructions for all customers and other CSR Procedures
- Complete 1 work instruction per month
Zoom in on the scoreboard
4DX: 4 Disciplines of Execution
A Better Way to Reach Your Goals
For questions, please contact Employee.Engagement@riosalado.edu