4DX Example:
Rio Salado College

Team: National

Discipline 1: RIO/WIG

Overall RIO/WIG:
Increase National student enrollment from 673 to 1,326 by December 7, 2020

Starting Line: 673
Finish Line: 1, 326
Deadline: December 7, 2020

Discipline 2: Lead Measures

Lead Measure #1:

# of Leads = 93

Lead Measure #2:

# of students
matriculated = 4

Lead Measure #3:

# of institution
contacted regarding
athletic eligibility = 9

Lead Measure #4:

# of strategic enrollment partner contracts/MOUs = 3

Discipline 3: Scoreboard

4DX Scoreboard that has a bar graph showing progress from Week 0 with 673 national enrollments to week 1's 787 national enrollments

Download Available: Rio National Google Doc/Google Sheet sample scoreboard

National Scoreboard

Discipline 4: Accountability Sample Week Commitments

Joyce

Institutional
Advancement

Finalize assets for ASD Degree Campaign to launch in CA and [TX] by mid-Sept.

Approved assets to DX by next week.

Sasha

National

Use CRM to increase the number of matriculated leads.

Begin outreach to MCC students on SAC holds.

Floyd

Partnerships

Launch athletic outreach campaign with three universities by directly contacting athletic directors

Investigate how to track athlete goal comment type.

Todd

Development

Share national partners list with the MCCF to build relationships

Launch alumni newsletter

State Farm scholarship for National students in Risk Management & Insurance Studies

Karol

Institutional
Effectiveness

Tracking down course sharing information

Set meeting follow up for Thursday

Team: Institutional Research

Discipline 1: RIO / WIG

Overall Team RIO/WIG:

Deploy reliable, effective, and comprehensive reporting and dashboard solutions to the college by 2023, measured by increases in user satisfaction from X to Y.

Starting Line: X, lower user satisfaction
Finish Line: Y, higher user satisfaction
Deadline: 2023

Additional Team RIOs/WIGs: Subgoals / Lag Measures

#1: Automation

Increase % of work automated from X to Y by Z

#2: Usage

Increase reports & dashboard usage from X to Y by Z as measured by SSRS and PBI reports

#3: Analytics

Go from 0 to 2 student-level persistence models implemented by 12/31/2020

#4: Succession Planning

Increase % of tasks/processes document/SOPs from X to Y by 6/30/2021

Discipline 2: Potential Lead Measures

#1: Automation

Survey Automation

Develop data soft skills

Job Automation

Enhanced user data literacy

#2: Usage

Pre and post survey

# of data trainings

# Departments data inventories

Implementation of data dictionary

#3: Analytics

Progress of analytics model development

Develop data soft skills

Enhanced user data literacy

#4: Continuity Planning

# Department tasks/processes inventoried/interviewed

# of Process Maps and/or SOPs completed

Team: Institutional Advancement

4DX Marketing Presentation to Dev Team Final For 4DX Website.pdf

Review the presentation to the right to see how Institutional Advancement focused on Strategic Goal 1.

Institutional Advancement created two WIGs/RIOs focused on moving Strategic Goal #1:
1) Increase local leads
2) Increase national leads

Key lessons learned:

● Importance of the process

● Importance of data

● Alignment of assumptions

● Heightened focus

● Dedicated time

● Team ownership

● Team building

Team: Dual Enrollment

Team: Employee Engagement & Resource Center

The Golden Snitch
represents WHAT we want (The RIO/WIG)

Our WIG #1:

Increase availability of
Employee Engagement & Resource Center support resources
for all Rio Salado College employees
by January 2021

We summarize our X and Y through "increasing availability":

X = resources predominately only available for new employees

Y = resources available to all Rio Salado College employees

4DX @ Rio
EERC

WIG #1: Resources

Aug 2021 - Jan 2021

Theme: Harry Potter

WIG/RIO #1
Resource
Availability

What we want to achieve

Lead Measure #1
Website
Pages

How we achieve what we want (#1)

Lead Measure #2
Responsiveness to Requests

How we achieve what we want (#2)

The Golden Snitch
WHAT we want - WIG/RIO

The Broom
HOW - Lead Measure #1

The Wand
HOW - Lead Measure #2

View our virtual scoreboards: https://sites.google.com/riosalado.edu/4dxrio-eerc/home

Team: Partnership Programs

WIG:

Increase degree completion and non-ESP course enrollments by 23% by 2023

WIG Scoreboard:

ESP Degree Completion

WIG Scoreboard:

Non-ESP Course Completion

Lead Measure #1: Non-ESP Course Completion

Increase enrollment through Rio Advisor Days, Information Sessions, Ed Fairs, partner cohorts, CRM outreach, and including contact information on partner HR internal sites, adding new partners, expanding existing partners.

4DX Partnership Progrmas - Lead Measure (subgoals)

Lead Measure #2: ESP Degree Completion

Increase enrollment through Rio Advisor Days, Information Sessions, Ed Fairs, banner ads, partner cohorts, certificate inserts, CRM outreach, reverse transcripts, and including contact information on partner HR internal sites.