Increase student goal attainment with innovative solutions and engaging educational experiences.
Team
WIG (What)
Lead Measures (How)
Community Development
WIG: Increase the number of credentials earned by Community Development students through Integrated Education and Training, HSE diplomas, and Postsecondary Academic pathways from 44% to 45% by June 30, 2026.
Lead Measure 1: Increase the % of progress-tested HSE and ELL students from 68% to 70% by June 30, 2026.
Lead Measures 2: Increase the number of HSE and ELL students who enroll in an IET pathways from 1,811 to 2,180 by June 30, 2026.
Lead Measures 3: Increase academic MSG Success Rate for AE students from 60% to 62% by June 30, 2026.
Connection between Strategy 1 and the WIG: To increase program completion across multiple programs, the CD team is working to ensure students are testing and transitions from one pathway to the next.
Team
WIG (What)
Lead Measures (How)
Faculty 1 - Course Success
WIG: Increase course pass rates for online, credential-seeking students from 66.8% [AY24 baseline] to 71.8% [equal to AY25 performance] by Summer 2026.
Lead Measure 1: Each department chair develops their own leads and weekly commitments. Examples include: Student contact & engagement (lead) and Reach out to the faculty to inform them of the expectations of contact and interactions throughout the semester (weekly commitment);
Lead Measure 2: Course modifications (lead) and Review current essay prompts for exam 2 (weekly commitment).
Connection between Strategy 1 and the WIG: To raise course success rates and increase term-to-term enrollment, we need more students to get to the end of and complete their classes. By providing early interventions, making course modifications, providing clear expectations on day 1, and increasing student contact and engagement, we aim to increase the number of students who complete courses and persist to the next semester.
Faculty 2 - Term-to-Term Persistence
WIG: Increase Fall-to-Spring persistence rates for entering, online, credential-seeking students from 49.8% [Fall 2024 baseline] to 52.6% by Spring 2026.
Lead Measure 1: Each department chair develops their own leads and weekly commitments. Examples include: Early interventions (lead) and We are going to have out Department Meeting revisiting LDA (weekly commitment);
Lead Measure 2: Early interventions (lead) and Call students who are not participating after 11 days. Texting new students a welcome with tips. (weekly commitment)
Connection between Strategy 1 and the WIG: To raise course success rates and increase term-to-term enrollment, we need more students to get to the end of and complete their classes. By providing early interventions, making course modifications, providing clear expectations on day 1, and increasing student contact and engagement, we aim to increase the number of students who complete courses and persist to the next semester.
Grants
WIG: To submit a grant request to a foundation for $1 million or more by June 30, 2026.
Lead Measure 1: iaodjasfasdfa
Connection between Strategy 1 and the WIG: iaodjasfasdfa
Instructional Helpdesk
WIG:
AFD WIG: Increase the percentage of faculty who receive an S grade within 15 days of the start date from 70% to 80% by May 2026.
NSO WIG: Increase the percentage of students who receive an S grade in week 1 from 20-30 by May 2026.
Lead Measure 1: afdsfadsfa
Connection between Strategy 1 and the WIG:adfadaadsf
Library
WIG: Improve new library system functionality by implementing additional features, debugging problems, and improving usability from September 2025 to August 2026.
Lead Measure 1: afdsfadsfa
Connection between Strategy 1 and the WIG:adfadaadsf
Strategic Enrollment Partnerships & Planning (STEP)
FALL WIG: Reduce the Fall Semester combined W&Y rate from 27.78% to 22.5% for Fall 2025 Guild partner students.
SPRING WIG: Reduce the Spring Semester combined W&Y rate from 24.66% to 19.5% for Spring 2026 Guild partner students.
Lead Measure 1: Going from 0 to 7 times completing the Guild student start text campaign
Lead 2: Going from 0 to 7 times completing the Guild Last Date of Attendance Text campaign
Connection between Strategy 1 and the WIG: To raise course success rates and increase term-to-term enrollment, we need more students to get to the end of and complete their classes. By providing outreach at vulnerable points in the student experience, we can help to reduce the students being withdrawn from a class with a W or Y grade, increasing the number of students who complete courses, giving those students and our faculty more opportunities for course success.
Tutoring
WIG: The Tutoring Department will increase student visits from 1677 to 1929 by May 31, 2026
Lead Measure 1: Advertise our services 1 time per week by presenting to other departments/programs, sharing flyers/signs in-person, or posting online in RioConnect.
Connection between Strategy 1 and the WIG: Increasing student usage to help increase student goal attainment by having services in multiple modalities to serve the student’s unique needs and provide an engaging educational experience.
Team
WIG (What)
Lead Measures (How)
Academic Advising
WIG: Increase the percentage of students with an Academic Plans created for Students from 41% to 50% by the end of Fall 2025.
Lead measure 1: Each advisor will create 3 new Academic Plans per week.
Connection between Strategy 1 and the WIG: A semester-by-semester plan provides students with a clear academic roadmap, helping them stay focused and motivated. By outlining required courses, milestones, and timelines, it reduces uncertainty and improves retention and supports timely progress toward graduation.
International Education
WIG: Increase goal attainment from non-credential-seeking students from 1200 in FY25 to 1300 in FY26.
Lead Measure 1: adafdsfadf
Connection between Strategy 1 and the WIG: adfladsfadsf
Military & Veteran Services
WIG: All military-affiliated students, including veterans, will receive daily follow-ups if they appear on the course inactivity report for more than 11 days. Increase course completion by 5% from 40% course completion to 45% course completion.
Lead Measure 1: adfadsfadfa
Connection between Strategy 1 and the WIG: adfadsfadfa
Student Life & Leadership
WIG: Expand the number of educational experiences and opportunities from 17 to 30 to engage more students in student life, co-curricular and extracurricular events, supporting their academic, personal, and professional goals.
Lead Measure 1: adfads
Connection between Strategy 1 and the WIG: Strategy 1: adfadsfads
Testing
WIG: Increase the number of Partner Exams administered in FY24/25 (24,312) by 20% (4,862) in FY25/26.
The Goal for FY25/26 is to administer 29,174 exams for our partners
Lead Measure 1: Add PSI Exams to Tempe
Lead Measure 1: Add PSI Exams to Tempe
Lead Measure 2: Study the testing patterns at QC
Lead Measure 3: Increase Pearson Vue Seats
Lead Measure 4: Expand the backoom for specialty testing
Lead Measure 5: NCTA Recertification
Lead Measure 6: Add Downtown Cameras to Tempe Testing Room
Connection between Strategy 1 and the WIG: The Testing Department will provide students and community members the opportunity and flexibility to complete individual goals of achieving a degree, certificate, or credit for prior learning.