My Excellence and Assessment Experience 

I am a certified EFQM Assessor and have engaged in numerous assessment and consulting activities based on the EFQM model and the 4th Generation Excellence Model, as follows:

• Jury Member in EFQM Global Award 2024.

• In 2024, I was part of the core team responsible for developing the EFQM 2025 model. 

• Led projects in DEWA and Dubai Municipality, based on the EFQM Model (examples include the EFQM Global Excellence Award, DQA, and IIA).

• Led and participated in a DEWA project, preparing and assessing based on the 4th Generation Model.

• Served as an advisor to the Jordan Securities Commission (JSC) for implementing and assessing the excellence model within the commission. I led the projects from 2007 to 2011, using a specialized approach to implement the model, which included:

  • Assessing the current situation.

  • Conducting gap analysis.

  • Launching sub-projects to fill the gaps.

  • Assessing the implementation.

  • Taking corrective and preventive actions.

• I conducted numerous workshops and training sessions for all levels within the commission, including leaders, to explain the model and its implementation, and prepared a group of internal assessors. The JSC won the local award for three consecutive cycles.

• Team Leader in the Sheikh Khalifa Government Excellence Program (SKGEP) in 2014.

• Team Leader in the Abu Dhabi Government Excellence Program in 2013.

• Team Leader in the Sheikh Khalifa Government Excellence Program (SKGEP) in 2012.

• Assessor in the Sheikh Khalifa Government Excellence Program in 2010.

• Assessor in the Dubai Government Excellence Program cycles of 2008 and 2010.

• Worked as an Assessor for the King Abdullah II Award for Excellence, 3rd cycle for the private sector.

• Assessor for the King Abdullah II Award for Excellence, 2nd cycle for the public sector.

• Senior Assessor for the King Abdullah II Award for Excellence, 4th cycle for the private sector.

• Assessor for the Mark of Excellence for the Professional Association - Jordan in 2006.

• Implemented and assessed criteria for various government agencies such as the Security Depositary Center (SDC), Civil Defense Department, Jordan Valley Authority, etc.