Dubai Quality Award (DQA)

Project Name: Dubai Quality Award (DQA) -Gold – 2016

 Duration: Apr 2015 – Feb 2016

 Role: Team Leader

 Description:  I guided the team in preparing DEWA (Dubai Electricity and Water Authority) for the DQA Gold Category. The team implemented numerous initiatives that significantly enhanced DEWA's readiness, enabling it to win the award as the first government entity.

Deliverables: DEWA won the award as the first government entity.