COMENSA  Practice Assessment

Mock Assessment 1

Questions 1–10

Difficulty: ★★★★★ (Hard)


Question 1

A client says:

"My manager is useless. Everyone agrees. I think I should resign."

What is the BEST coaching response?

A.
 "What exactly has your manager done that makes you feel this way?"

B.
 "What evidence have you considered, and what assumptions might you be making?"

C.
 "I had a similar manager once—it rarely gets better."

D.
 "Perhaps you should update your CV before making any decisions."


Correct Answer

 B


Why?

A COMENSA coach maintains client autonomy, curiosity, and avoids colluding with the client's narrative.

The client has made several assumptions:

A skilled coach explores the client's thinking rather than accepting it as fact.

This question tests the ability to distinguish empathy from collusion.


Why the others are wrong

A

Good question.

But it immediately validates that the manager has "done something wrong."

It subtly joins the client's story.

Not the best answer.


C

Completely inappropriate.

Coach self-disclosure shifts attention away from the client and biases the conversation.


D

Advice.

A COMENSA coach does not solve problems for clients.


Behavioural Standards

✓ Client autonomy

✓ Curiosity

✓ Non-judgement

✓ Professional boundaries


Related PCC Markers


Common Exam Trap

Many people choose A because it sounds empathic.

The best coach first explores thinking—not facts.


Question 2

A coaching client begins crying after discussing childhood experiences.

What should the coach do FIRST?

A.
 Offer tissues and wait quietly.

B.
 Tell them everything will be okay.

C.
 Ask permission to stay with the emotion before moving forward.

D.
 Change the subject to avoid retraumatising them.


Correct Answer

 C


Why?

The emotion belongs to the client.

A competent coach neither rescues nor suppresses emotions.

Instead, they respectfully invite exploration while maintaining psychological safety.


Why the others are wrong

A

Supportive.

But silence alone isn't enough.

The coach still needs to check whether the client wishes to explore.


B

Reassurance reduces client autonomy.

It is comforting—not coaching.


D

Avoiding emotion is avoiding the coaching opportunity.


Behavioural Standards


PCC Markers


Exam Trap

Many new coaches think emotional safety means changing the topic.

It doesn't.


Question 3

A company sponsors coaching for one of its executives.

After three sessions, HR phones asking:

"What exactly has she told you?"

What is the BEST response?

A.
 Tell HR only positive things.

B.
 Provide a brief summary.

C.
 Maintain confidentiality unless previously agreed.

D.
 Tell HR everything because they are paying.


Correct Answer

 C


Why?

Confidentiality belongs to the coaching agreement—not the payer.

The sponsor receives only information agreed during contracting.


Behavioural Standards


PCC Markers


Exam Trap

The paying organisation does not own the coaching conversation.


Question 4

Which question demonstrates the LEAST coaching presence?

A.
 "What seems most important about this?"

B.
 "What are you noticing now?"

C.
 "Have you considered improving your communication?"

D.
 "What surprised you?"


Correct Answer

 C


Why?

This is advice disguised as a question.

It assumes communication is the issue.


Behavioural Standards


PCC Marker

Avoids directing the client.


Exam Trap

Advice often appears inside questions.


Question 5

A client asks:

"What would YOU do?"

Best response?

A.
 Answer honestly.

B.
 Explain what worked for you.

C.
 "What feels important about knowing my answer?"

D.
 Give three possible solutions.


Correct Answer

 C


Why?

The client's curiosity about the coach is itself useful coaching material.

Redirecting attention supports self-discovery.


Behavioural Standards


PCC Marker

Supports client-generated awareness.


Exam Trap

The client asked for advice.

That doesn't mean coaching becomes consulting.


Question 6

A coach notices they strongly disagree with a client's political views.

What is the BEST action?

A.
 Challenge the client's beliefs.

B.
 Hide disagreement but internally judge them.

C.
 Recognise personal bias and continue coaching objectively.

D.
 Convince the client to see another perspective.


Correct Answer

 C


Why?

Self-awareness is a core professional capability.

The coach manages their own reactions rather than imposing values.


Behavioural Standards


PCC Marker

Demonstrates coach self-management.


Exam Trap

Neutrality is not pretending you have no opinions—it is managing them.


Question 7

Which question is MOST likely to deepen awareness?

A.
 "Why did you do that?"

B.
 "Who caused the problem?"

C.
 "What are you learning about yourself?"

D.
 "Don't you think that was unfair?"


Correct Answer

 C


Why?

Awareness is central to coaching.

The question invites reflection rather than blame.


Behavioural Standards


PCC Marker

Facilitates insight.


Exam Trap

"Why?" questions often trigger defensiveness.


Question 8

A client repeatedly arrives late.

The BEST coaching response is:

A.
 Ignore it.

B.
 Reduce the session time according to the agreement and explore what is happening.

C.
 Always extend the session.

D.
 End the coaching relationship immediately.


Correct Answer

 B


Why?

The agreement matters.

Lateness is both a contractual issue and potential coaching material.


Behavioural Standards


PCC Marker

Maintains agreements.


Exam Trap

Being "kind" by extending every session actually weakens accountability.


Question 9

Which coach statement demonstrates the HIGHEST level of listening?

A.
 "So your boss is difficult."

B.
 "It sounds like you're frustrated."

C.
 "I'm noticing that every time you mention your promotion, your energy changes."

D.
 "You need more confidence."


Correct Answer

 C


Why?

The coach observes patterns beyond the words, reflecting back what they notice without interpretation or judgment.


Behavioural Standards


PCC Marker

Reflects observations that expand awareness.


Exam Trap

Reflecting emotion (B) is valuable, but noticing patterns (C) often leads to deeper insight.


Question 10

At the end of a session, the client says:

"I don't think anything changed today."

What is the BEST coaching response?

A.
 "I think you made lots of progress."

B.
 "Let's finish early."

C.
 "What tells you that nothing changed?"

D.
 "Maybe coaching isn't right for you."


Correct Answer

 C


Why?

Rather than disagreeing with the client's perception or defending the coaching, the coach explores it with curiosity. This may uncover new awareness, unrealistic expectations, or valuable feedback about the session.


Behavioural Standards


PCC Marker

Invites reflection on the client's experience without becoming defensive.


Exam Trap

Many coaches feel the need to "prove" the session was successful. A skilled coach remains curious and uses the client's feedback as material for further exploration.


Score Guide Questions 1–10

Score

Readiness

10/10

Excellent. You demonstrate thinking consistent with strong COMENSA Level 1 practice and are beginning to show PCC-level judgement.

8–9

Very good. Review the subtle distinctions around curiosity, client autonomy, and contracting.

6–7

Competent foundation, but revisit ethics, listening, and non-directiveness.

Below 6

Spend more time studying the COMENSA Behavioural Standards and practising scenario-based reasoning before attempting the assessment.

The next set are more challenging, featuring nuanced scenarios involving ethics, sponsor relationships, diversity, contracting, psychological safety, coaching presence, and subtle distinctions between ACC-, PCC-, and MCC-level coaching behaviours.

Question 11

A client says:

"I know exactly what I should do, but I know I won't do it."

What is the BEST coaching response?

A. "Why won't you do it?"

B. "Let's create a stronger action plan."

C. "What feels different between knowing and doing?"

D. "Perhaps you aren't committed enough."

Correct Answer

C

Why?

This question explores the gap between awareness and behaviour rather than assuming the problem is commitment or planning. The client already knows what to do. The coach's role is to explore what is preventing action, which may reveal values, fears, competing commitments or limiting beliefs.

Why the others are wrong

A focuses on justification and can make the client defensive.

B assumes the problem is planning when planning may not be the issue.

D is judgmental and damages trust.

Behavioural Standards

Client awareness
 Client autonomy
 Powerful questioning

Related PCC Markers

Explores underlying beliefs
 Facilitates deeper awareness
 Partners with the client

Question 12

A client asks:

"Can you promise that everything I say stays confidential?"

What is the BEST response?

A. "Absolutely."

B. "Everything is always confidential."

C. "Let's review the confidentiality agreement, including any legal or ethical exceptions."

D. "Yes, unless your employer asks."

Correct Answer

C

Why?

Professional coaches explain confidentiality accurately rather than making absolute promises. Ethical practice requires discussing limits such as legal obligations, serious risk of harm or previously agreed reporting arrangements.

Why the others are wrong

A is too absolute.

B is ethically inaccurate.

D oversimplifies confidentiality and incorrectly suggests employers automatically have access.

Behavioural Standards

Ethics
 Contracting
 Confidentiality

Related PCC Markers

Maintains agreements
 Builds trust

Question 13

Halfway through a session you realise you have completely misunderstood what the client meant earlier.

What should you do?

A. Continue because correcting it would interrupt the flow.

B. Admit the misunderstanding and invite the client to clarify.

C. Finish the session and ask next time.

D. Pretend you understood.

Correct Answer

B

Why?

Humility builds trust. Coaches are not expected to be perfect, but they are expected to repair misunderstandings quickly and transparently.

Why the others are wrong

A allows coaching to continue on a false assumption.

C delays an important correction.

D damages authenticity.

Behavioural Standards

Integrity
 Presence
 Trust

Related PCC Markers

Maintains presence
 Invites clarification
 Demonstrates openness

Question 14

Which question is the MOST leading?

A. "What options do you see?"

B. "What matters most to you?"

C. "Have you considered setting firmer boundaries?"

D. "What are you noticing?"

Correct Answer

C

Why?

It assumes boundaries are the solution and directs the client's thinking toward one answer.

Why the others are wrong

The remaining questions remain open and allow the client to determine the direction.

Behavioural Standards

Client autonomy
 Curiosity

Related PCC Markers

Does not impose solutions

Question 15

A client says:

"I think my anxiety is becoming overwhelming."

What is the BEST coaching response?

A. Teach anxiety management techniques immediately.

B. Explore the impact while remaining aware that referral may become appropriate.

C. Ignore the comment and continue coaching goals.

D. Diagnose an anxiety disorder.

Correct Answer

B

Why?

Coaches remain within their scope of practice. They can explore the client's experience while monitoring whether coaching remains appropriate or whether referral is needed.

Why the others are wrong

A moves into therapy or training without assessing appropriateness.

C ignores potentially important information.

D is outside a coach's professional role.

Behavioural Standards

Scope of practice
 Professional responsibility
 Client wellbeing

Related PCC Markers

Maintains ethical practice

Question 16

The client spends fifteen minutes complaining about colleagues.

What is the BEST coaching intervention?

A. Allow them to continue uninterrupted.

B. Agree that their colleagues sound difficult.

C. Ask what they want to achieve from discussing this today.

D. Suggest changing jobs.

Correct Answer

C

Why?

The coach redirects attention toward the client's agenda without dismissing the client's experience.

Why the others are wrong

A may encourage unproductive venting.

B colludes with the client's story.

D offers advice.

Behavioural Standards

Maintaining focus
 Client partnership

Related PCC Markers

Keeps coaching aligned with the client's desired outcome.

Question 17

A client says:

"I always fail."

What is the MOST effective coaching response?

A. "That's not true."

B. "Tell me about every time you've failed."

C. "What does 'always' mean to you?"

D. "Think positively."

Correct Answer

C

Why?

The coach notices absolute language and gently explores it without arguing. This often helps clients recognise distorted thinking and expand perspective.

Why the others are wrong

A argues.

B reinforces the narrative.

D dismisses the client's experience.

Behavioural Standards

Awareness
 Curiosity

Related PCC Markers

Challenges assumptions respectfully.

Question 18

Which behaviour demonstrates the strongest coaching presence?

A. Asking prepared questions from a checklist.

B. Remaining fully attentive even when the conversation changes direction.

C. Thinking about the next question while the client is speaking.

D. Mentally preparing feedback.

Correct Answer

B

Why?

Presence means being with the client rather than with your own agenda or process.

Why the others are wrong

Each shifts attention away from the client.

Behavioural Standards

Presence
 Listening

Related PCC Markers

Responds to the moment
 Partners with the client

Question 19

A client asks whether they should divorce their spouse.

What is the BEST response?

A. "If you're unhappy, you probably should."

B. "Only you can decide. What factors are most important in your decision?"

C. "Stay together for the children."

D. "I can't answer personal questions."

Correct Answer

B

Why?

The coach supports decision-making without making the decision.

Why the others are wrong

A gives advice.

C imposes values.

D unnecessarily withdraws from the coaching conversation.

Behavioural Standards

Client autonomy
 Ethics
 Partnership

Related PCC Markers

Facilitates client-generated decisions.

Question 20

Near the end of the session, the client says:

"I've just realised the real issue isn't my manager. It's that I'm terrified of disappointing people."

What is the BEST next response?

A. "Excellent. Let's finish there."

B. "How will you stop people-pleasing?"

C. "What feels most significant about that realisation?"

D. "I've been thinking that all along."

Correct Answer

C

Why?

When a client experiences significant awareness, the coach helps deepen and integrate it rather than immediately moving to action. Insight often produces better action when fully explored.

Why the others are wrong

A ends the exploration too early.

B rushes into problem-solving.

D shifts attention to the coach and undermines client ownership.

Behavioural Standards

Facilitating awareness
 Client partnership
 Presence

Related PCC Markers

Expands learning
 Allows insight to develop
 Supports client integration

These questions are intentionally more subtle than typical certification quizzes. Many of the incorrect answers sound reasonable at first glance, but they contain small departures from professional coaching practice. Those subtle distinctions are often what differentiate competent coaching from highly effective coaching. The next set will introduce even more complex scenarios involving multiple ethical principles, competing stakeholder interests, unconscious bias, contracting dilemmas, and situations where more than one answer appears correct but only one best aligns with COMENSA behavioural standards.

Question 21

A client says:

"I know exactly what my team should do, but they never listen."

What is the BEST coaching response?

A. "Have you tried being more assertive?"

B. "Why do you think they ignore you?"

C. "What part of this situation is within your control?"

D. "Maybe they simply don't respect you."

Correct Answer

C

Why?

The client is focused externally. Excellent coaching redirects attention to the client's own influence without blaming or advising. This encourages ownership and resourcefulness.

Why the others are wrong

A assumes assertiveness is the issue.

B encourages speculation about others' motives.

D reinforces a negative assumption and colludes with the client's narrative.

Behavioural Standards

Client responsibility
 Client autonomy
 Awareness

Related PCC Markers

Supports client ownership
 Explores possibilities without leading

Question 22

A client says:

"I've achieved every goal we've set, but I still don't feel successful."

What is the BEST response?

A. "Let's set bigger goals."

B. "Success is a mindset."

C. "What does success actually mean to you?"

D. "You should celebrate your achievements."

Correct Answer

C

Why?

The client's definition of success is being questioned. Before pursuing new actions, a coach explores the meaning behind the client's experience.

Why the others are wrong

A assumes the issue is ambition.

B offers a cliché.

D may be useful later but bypasses deeper exploration.

Behavioural Standards

Awareness
 Curiosity
 Partnership

Related PCC Markers

Explores meaning
 Facilitates awareness

Question 23

During coaching you realise the client reminds you of someone you strongly dislike.

What should you do first?

A. Continue coaching normally without acknowledging it internally.

B. Become extra friendly to compensate.

C. Recognise your emotional reaction and consciously manage it.

D. Tell the client they remind you of someone.

Correct Answer

C

Why?

Professional coaches continuously monitor their own internal state. Awareness of bias reduces its influence.

Why the others are wrong

A ignores bias.

B creates artificial behaviour.

D shifts attention away from the client unnecessarily.

Behavioural Standards

Self-awareness
 Professionalism
 Managing bias

Related PCC Markers

Maintains presence
 Demonstrates self-management

Question 24

Which question demonstrates the greatest curiosity?

A. "Why didn't you speak up?"

B. "Wouldn't it have been better to confront them?"

C. "What was happening for you in that moment?"

D. "Don't you think you should have handled it differently?"

Correct Answer

C

Why?

Curiosity seeks understanding without judgment or implied solutions.

Why the others are wrong

A may trigger defensiveness.

B and D both contain hidden advice.

Behavioural Standards

Curiosity
 Non-judgment

Related PCC Markers

Explores the client's experience

Question 25

A client asks:

"Do you think I'm making the wrong decision?"

What is the BEST response?

A. "Yes."

B. "No."

C. "What's leading you to seek my opinion?"

D. "Let's make a list of pros and cons together."

Correct Answer

C

Why?

The coach explores the client's need rather than replacing the client's judgement with their own.

Why the others are wrong

A and B remove client autonomy.

D becomes facilitation rather than coaching and still bypasses the deeper issue.

Behavioural Standards

Client ownership
 Partnership

Related PCC Markers

Supports client decision-making

Question 26

A client says:

"I know this sounds stupid..."

What should the coach do?

A. Immediately reassure them that it isn't stupid.

B. Ignore the statement.

C. Become curious about what makes them say that.

D. Tell them to be more confident.

Correct Answer

C

Why?

The phrase may reveal important beliefs about self-worth, fear of judgement or vulnerability. Exploring it may unlock valuable awareness.

Why the others are wrong

A is well intentioned but removes the opportunity for exploration.

B misses valuable coaching material.

D gives advice.

Behavioural Standards

Psychological safety
 Listening
 Curiosity

Related PCC Markers

Listens beyond the words

Question 27

A coach notices the client becoming unusually quiet after a question.

What is the BEST response?

A. Ask another question immediately.

B. Begin explaining the question differently.

C. Allow silence and remain fully present.

D. Assume the client doesn't know the answer.

Correct Answer

C

Why?

Silence is often where reflection occurs. Skilled coaches are comfortable allowing clients time to think.

Why the others are wrong

A interrupts thinking.

B may rescue the client unnecessarily.

D makes an assumption.

Behavioural Standards

Presence
 Patience
 Listening

Related PCC Markers

Uses silence effectively

Question 28

The client says:

"I just need more confidence."

Which response demonstrates the highest coaching competence?

A. "Confidence comes with practice."

B. "What would having confidence allow you to do?"

C. "You are already confident."

D. "Let's practise speaking confidently."

Correct Answer

B

Why?

The coach explores the meaning and impact of confidence rather than accepting the client's label at face value.

Why the others are wrong

A gives advice.

C contradicts the client.

D jumps into skill development.

Behavioural Standards

Awareness
 Curiosity

Related PCC Markers

Explores underlying meaning

Question 29

Which behaviour most damages client autonomy?

A. Summarising.

B. Reflecting emotion.

C. Offering advice before the client requests it.

D. Asking open questions.

Correct Answer

C

Why?

Advice shifts ownership from the client to the coach.

Why the others are wrong

The remaining behaviours support client learning.

Behavioural Standards

Client autonomy
 Professional coaching

Related PCC Markers

Avoids directing the client

Question 30

At the end of the engagement the client says:

"I don't think I need coaching anymore."

What is the BEST response?

A. "I think you should continue."

B. "Would you like to explore what tells you you're ready to finish?"

C. "Most clients stay longer."

D. "You're making a mistake."

Correct Answer

B

Why?

The coach remains curious rather than defensive. If the client has achieved sufficient growth, ending the engagement may be the right outcome.

Why the others are wrong

A attempts to persuade.

C serves the coach's interests.

D undermines client autonomy.

Behavioural Standards

Client autonomy
 Ethics
 Professional integrity

Related PCC Markers

Honours client choice
 Supports client ownership

These questions require increasingly nuanced judgement. In many cases, several options appear acceptable, but only one fully aligns with COMENSA behavioural standards by preserving client autonomy, maintaining coaching presence, avoiding assumptions, and facilitating awareness without directing outcomes.

Questions 31–37 will be the most challenging, combining multiple ethical principles in a single scenario with distinctions that approach the level of judgement expected from highly experienced professional coaches.

These final questions are designed to be the difficult. They deliberately combine multiple COMENSA Behavioural Standards in a single scenario. In several questions, two answers appear reasonable, but only one is the best coaching response.

Question 31

Your client says:

"I've decided to resign tomorrow."

Halfway through the discussion they add:

"Actually...maybe I'm just angry today."

What is the BEST coaching response?

A. "I think you should wait a few days."

B. "What would be most useful for us to explore before you make any decision?"

C. "Resigning while emotional is usually a mistake."

D. "Let's write down the pros and cons."

Correct Answer

B

Why?

The client has moved from certainty to uncertainty. A skilled coach notices this shift and creates space for reflection without influencing the outcome. The coach neither encourages nor discourages resignation.

Why the others are wrong

A is advice.

C is advice disguised as wisdom.

D is a useful facilitation tool but still assumes the decision itself is the focus rather than the client's thinking.

Behavioural Standards

Client autonomy

Presence

Facilitating awareness

Professional boundaries

Related PCC Markers

Works with emerging awareness.

Does not direct client decisions.

Notices shifts in thinking.

Common exam trap

Many coaches feel responsible for preventing a "bad decision." Coaching supports thinking rather than making decisions for clients.

Question 32

A client has spent four sessions blaming their manager for every problem.

Today they say:

"I suppose I could have handled some things differently."

What should the coach do?

A. Praise the client for accepting responsibility.

B. Explore what they are noticing about themselves.

C. Tell them they have finally become self-aware.

D. Move immediately into action planning.

Correct Answer

B

Why?

A small shift in language often signals the beginning of transformational awareness. Rather than celebrating or moving too quickly into action, the coach deepens the insight.

Why the others are wrong

A evaluates the client.

C labels the client.

D interrupts the awareness process.

Behavioural Standards

Awareness

Listening

Presence

Related PCC Markers

Recognises emerging awareness.

Expands learning.

Supports reflection.

Question 33

Your client asks:

"What do you honestly think of me?"

What is the BEST response?

A. Give your honest opinion.

B. Tell them their strengths.

C. Become curious about what they hope to gain from your answer.

D. Decline to answer because coaches never share opinions.

Correct Answer

C

Why?

The question itself is coaching material. The client may be seeking approval, reassurance, certainty or external validation. Exploring the need is usually more valuable than answering it.

Why the others are wrong

A shifts authority to the coach.

B provides reassurance rather than awareness.

D is unnecessarily rigid. Coaches may occasionally share observations, but only when they serve the client's agenda.

Behavioural Standards

Partnership

Client autonomy

Curiosity

Related PCC Markers

Explores the meaning behind client questions.

Avoids becoming the expert.

Common exam trap

The question is rarely about your opinion. It is about what your opinion represents to the client.

Question 34

During coaching you notice yourself thinking:

"I already know where this conversation is going."

What is your BEST next action?

A. Finish the client's sentence.

B. Ask the question you prepared.

C. Let go of your assumption and return your attention fully to the client.

D. Tell the client what pattern you expect.

Correct Answer

C

Why?

Assumptions reduce listening. Coaching presence requires remaining open to whatever emerges rather than what you expect.

Why the others are wrong

A interrupts.

B follows the coach's agenda.

D projects the coach's interpretation.

Behavioural Standards

Presence

Listening

Self-awareness

Related PCC Markers

Maintains curiosity.

Listens without assumptions.

Partners in the moment.

Question 35

A client says:

"I've realised the problem isn't confidence. It's that I don't believe I deserve success."

What is the BEST response?

A. "Where do you think that belief came from?"

B. "That's a very powerful insight. What feels most important about it?"

C. "Let's replace that belief with a positive one."

D. "Everyone deserves success."

Correct Answer

B

Why?

The client has reached significant awareness. Rather than analysing the past or trying to fix the belief immediately, the coach helps the client deepen and integrate the insight.

Why the others are wrong

A moves towards therapeutic exploration of origins.

C jumps prematurely into change.

D reassures instead of coaching.

Behavioural Standards

Facilitating awareness

Presence

Client partnership

Related PCC Markers

Deepens client learning.

Allows awareness to unfold naturally.

Common exam trap

Insight usually comes before action. Coaches who rush into problem-solving often interrupt transformation.

Question 36

Near the end of coaching the client says:

"I've answered every question today myself."

What is the BEST response?

A. "That's exactly how coaching works."

B. "Yes, because I asked good questions."

C. "What are you noticing about that?"

D. "That's why coaching is so effective."

Correct Answer

C

Why?

This is another opportunity for awareness. The coach remains curious rather than explaining coaching or taking credit.

Why the others are wrong

A explains instead of exploring.

B shifts focus to the coach.

D closes learning prematurely.

Behavioural Standards

Reflection

Awareness

Partnership

Related PCC Markers

Supports integration.

Encourages client learning.

Question 37

Which statement BEST represents the mindset of a COMENSA professional coach?

A. My responsibility is to solve my client's problems.

B. My responsibility is to motivate my client.

C. My responsibility is to create the conditions in which the client can discover their own answers and make their own choices.

D. My responsibility is to ensure every coaching session ends with an action plan.

Correct Answer

C

Why?

This captures the essence of professional coaching. The coach is not responsible for solving, rescuing, motivating or directing. The coach partners with the client, creating a safe, ethical and reflective space where awareness leads to meaningful choices and sustainable action.

Why the others are wrong

A describes consulting or mentoring.

B places responsibility for motivation on the coach.

D assumes action is always the desired outcome. Some of the most powerful coaching sessions end with deep awareness rather than immediate action.

Behavioural Standards

Ethics

Client autonomy

Partnership

Professional responsibility

Presence

Related PCC Markers

Embodies a coaching mindset.

Maintains partnership.

Facilitates awareness.

Supports client ownership.

One final piece of advice: if you consistently ask yourself four questions during every scenario, you'll answer most COMENSA behavioural standard questions correctly.

Those four principles underpin the majority of COMENSA behavioural standards and align closely with the judgement expected of a competent CCC coach. They also reflect many of the distinctions that separate beginner coaching from more advanced PCC-level practice.