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The “flight plan” is a coaching metaphor used in some coach training programmes to describe how a coach intentionally structures a coaching conversation from beginning to end.
It breaks the session into three phases:
Take-off (start of session)
In the air (core coaching conversation)
Landing (closure and integration)
When mapped to both COMENSA Behavioural Standards and the ICF Core Competencies, it becomes a very practical way of ensuring ethical, structured, client-centred coaching.
This is where the coaching relationship is activated and the direction is set.
Establishes rapport and presence
Clarifies coaching agreement for the session
Confirms focus / agenda
Establishes trust and psychological safety
Checks readiness of client
Aligns expectations
Sets boundaries (time, purpose, confidentiality if needed)
Standard 1: Contracting → clarifies purpose, agreement, and focus
Standard 2: Communicating → clear, intentional dialogue
Standard 3: Building Trust and Rapport → psychological safety is established
Standard 8: Coaching Presence → grounded, attentive, fully present
Establishing Coaching Agreement
Demonstrates Ethical Practice
Maintains Presence
Establishes Trust and Safety
Brings agenda or topic
Engages openly
Clarifies what success for the session looks like
Begins self-reflection
At MCC level, “take-off” is almost invisible:
No heavy structuring
Contracting emerges naturally in conversation
Presence replaces process rigidity
This is where transformation work happens.
Listens deeply (beyond content to meaning, emotion, patterns)
Asks powerful questions
Evokes awareness
Challenges assumptions (with permission and sensitivity)
Explores beliefs, emotions, identity, and context
Supports client insight and shift in perspective
Maintains neutrality and curiosity
Holds space for reflection and silence
Tracks emerging themes
Standard 2: Communicating → deep listening and powerful questioning
Standard 4: Creating Awareness and Opportunities for Learning
Standard 6: Building Self-Awareness
Standard 7: Personal and Professional Growth
Standard 8: Coaching Presence
Standard 9: Managing Diversity → awareness of context, identity, differences
Evokes Awareness
Listens Actively
Communicates Effectively
Maintains Presence
Embodies a Coaching Mindset
Facilitates Client Growth
Explores situation deeply
Becomes aware of patterns and assumptions
Shifts perspective
Discovers new insights
Connects emotionally and cognitively
Begins to see options and possibilities
At MCC level:
Coach works at identity, meaning, and systemic level (not just behaviour)
Minimal questioning, more reflective presence
Insight emerges from silence, not interrogation
Coach tracks “what is happening beneath the words”
This is where insight becomes grounded into action and accountability.
Summarises key insights (client-led, not coach-led interpretation)
Helps client identify actions
Clarifies commitment and ownership
Explores accountability mechanisms
Ensures learning is integrated
Checks emotional and cognitive closure
Ends session cleanly and intentionally
Standard 5: Designing Actions and Managing Accountability
Standard 4: Learning Integration
Standard 7: Growth and Development
Standard 8: Presence (clean closure, not rushed exit)
Facilitates Client Growth
Cultivates Learning and Growth
Establishes Coaching Agreement (future commitments)
Maintains Presence through closure
Identifies specific actions
Commits to next steps
Reflects on key learning
Takes ownership of accountability
Defines how progress will be reviewed
At MCC level:
Action emerges organically (not forced planning)
Accountability is self-generated
Closure often includes deeper insight, not just tasks
Silence is used to allow integration before ending
Contracting
Communication
Trust and rapport
Awareness creation
Self-awareness
Growth
Presence
Diversity/context sensitivity
Designing actions
Managing accountability
Learning integration
Establishes coaching agreement
Demonstrates ethical practice
Cultivates trust
Listens actively
Evokes awareness
Maintains presence
Communicates effectively
Facilitates client growth
Supports accountability
Integrates learning
The flight plan is not a rigid structure.
It is a conscious navigation framework.
At lower coaching levels:
Coaches follow the structure tightly
At MCC level:
Coaches embody the structure without needing to show it
The conversation appears natural, but all three phases are still present:
A clear opening intention (take-off)
Deep emergent exploration (in the air)
Clean, grounded integration (landing)
Take-off = Contracting + Safety + Focus
In the air = Awareness + Exploration + Insight
Landing = Action + Accountability + Learning
Or more simply:
Start with clarity
Explore with depth
End with ownership