X1040 Create / change paper size

This is not an official Rollo support site, for the official support site, please visit: support.rolloprinter.com

⚠ WiFi Checklist (to ensure stable wireless connection) ⚠

How many Wifi names do you have: Ensure your devices including Rollo are connected to the same WiFi name

Is your Wifi Frequency/band Split between 2.4ghz and 5ghz or Combined?: If you have a combined WiFi frequency/band please split your band between 2.4ghz and 5ghz

Static IP or Dynamic IP: Sometimes wireless routers do tend to reassign IP addresses to your devices, if this happens, you will lose connectivity to your printer, so it's best to assign static IP to your Rollo printer.

Distance: Place Rollo within several feet and no significant obstructions

In order to add a custom size or configure your paper size and settings on an X1040, you need to access the printer server.

Please do the following:

• Press and hold the WiFi LED for 2-3 seconds

• The printer will produce a network test, look for IPV4 address and take note of it

• Open your browser and type your IPV4 address on the address bar followed by ":631" i.e 192.168.1.3:631

• Click MEDIA and then Custom size

• Save

If you are on Windows Machine please continue with the steps below right after you did the steps above.

Please head to Windows Settings > Devices > Printers and scanners

Please click on the printer > Manage > Printing preferences > Layout > Advanced. Please change the paper size to your custom size > 'Ok'