For the Rollo wireless printer. Always ensure that you are connected to the same WiFi name and the same band 2.4Ghz or 5Ghz.
Before running the automatic label identification, please ensure there are multiple labels available to Rollo and the Peelable part of the label is facing the ceiling, then run the automatic label identification. We suggest using a Rollo branded label.
Please do the following:
Please unplug the USB cord from your computer and turn the printer off and on
Press and hold the button on top of the printer and wait for 1 beep and then let go
The paper will go back and forth inside the Rollo Printer, this process is called automatic label identification, and the paper should stop at the gap or the perforation.
Once the automatic label identification is complete, please press and hold the button, wait for 2 beeps then let go
The printer will produce a self-test, if the self-test looks good, please reconnect the USB cable (different USB port) and print 3 copies of the sample label