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For the Rollo wireless printer. Always ensure that you are connected to the same WiFi name and the same band 2.4Ghz or 5Ghz.
This is not an official Rollo support site, for the official support site, please visit: support.rolloprinter.com
⚠ WiFi Checklist (to ensure stable wireless connection) ⚠
How many Wifi names do you have: Ensure your devices including Rollo are connected to the same WiFi name
Is your Wifi Frequency/band Split between 2.4ghz and 5ghz or Combined?: If you have a combined WiFi frequency/band please split your band between 2.4ghz and 5ghz
Static IP or Dynamic IP: Sometimes wireless routers do tend to reassign IP addresses to your devices, if this happens, you will lose connectivity to your printer, so it's best to assign static IP to your Rollo printer.
Distance: Place Rollo within several feet and no significant obstructions
• Click the gear icon to open the settings menu
• Scroll all the way down and click “Advanced”
• Find the Printing section and click “Printers”
• Select “add printer”
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