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For the Rollo wireless printer. Always ensure that you are connected to the same WiFi name and the same band 2.4Ghz or 5Ghz.
Videos and photos are perfect when troubleshooting your printer, this will allow the technical support team to look at the printer up close and how it behaves, allowing the team to better understand the problem and provide a needed resolution.
Visit www.wetransfer.com and click "I just want to send files" when prompted, if not, proceed to step 2.
2. Click upload files and choose the files that you need to upload
3. Once your files is selected click the 3 dots at the bottom
4. Click "Get transfer link"
5. Click "Get a link"
6. Copy the link and send it over to us via email
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