For the Rollo wireless printer. Always ensure that you are connected to the same WiFi name and the same band 2.4Ghz or 5Ghz.
This is not an official Rollo support site, for the official support site, please visit: support.rolloprinter.com
1.Click on Inventory then choose Manage FBA Shipments
2. Click Send to Amazon
3. A) You can then create a shipment for that particular product, if you already have it please click on "Print SKU Labels" / ASIN
3. B) If you see this "Prep and labeling details needed", please click it and select No prep needed and save it and then click Print SKU Labels.
4.) You will then be sent to another page where you should select Thermal Printing and enter the width and height of your labels. That's 50mm and 25mm for a 2 x 1-inch paper.
To print by batch, please watch the video below.