FAQ
General
I want to launch or soft launch a project that uses COALA, is there anything I need to do prior to that to ensure everything will go smoothly?
Yes, please contact us a couple of weeks prior your planned Soft Launch or Launch via this form and select "Release" in the "Topic" field!
Where can I contact you for questions or support?
You can contact us over support@thoughtfish.de or schedule a call with us over our Calendly.
Are there costs for using COALA?
Please find our Pricing on our webpage.
Where can I find my COALA invoices
You can find and download your invoices through the Billing Overview in your project's Configuration page.
Are there examples of apps or games made with COALA?
Yes, you can take a look at the different apps and games made with COALA on our website coala.world.
It is difficult to deploy on iOS from PC. Do you have a development plan on OSX?
Generally speaking, our Plugins is fully functional on MacOS as well. To run you through the process and figure out your issues, we recommend a support call. You can schedule one here with us.
Does COALA have a satellite view map with textured rendered buildings?
No, we do not have a satellite map style available for the COALA Plugin. We do, however, have in addition to the regular map
style, a real world map style “Low-Poly”, a real world map style "Fantasy", as well as a real world map style “Sci-Fi” available for purchase for both UE and Unity. All the maps are designed to be easily customizable for your project’s needs. For an overview over our three map styles on UE, visit Maps.
Is it possible to get satellite data and imagery onto a sphere with COALA?
No, it is not possible to get satellite maps or data onto a sphere with COALA as of now.
Please note: COALA is built in a way that allows a 3D real-time rendering of the world with predefined assets instead of displaying 2D satellite or map "pictures".
Is it possible to pull data using external APIs and pulling the data from custom objects?
Yes, it is possible. COALA is built very openly and is capable of integrating a variety of different data sources.
Please schedule a call with us so we can talk you through the process.
I have changed the configuration of a POI in the Back-end but I do not see it on the map.
Use the Visualization tool from the COALA Back-end to verify your POI configuration.
Make sure the POI's POITag is active at the given real world circumstance (if the POITag is only true at night you won't see a POI on your map at day time).
Increase the internal version number in the COALA Back-end to apply any changes.
Make sure the POITag field in the POI configuration section matches the POITag name from the COALA Back-end.
Analyze the raw COALA response and search for your POI:
copy the request from the Visualization tool
paste it in your browser's address field and execute
use the browser's search function (Ctrl + f) and type your POI's name
UE FAQ
Is there a tutorial on how to install the plugin?
Yes, you can follow our instructions here or watch the installation tutorial.
Is there an example project or template available to help me get started?
Yes there is, setting up the PaperMap is a great way to get acquainted with the COALA Plugin. To do so just follow the instructions here or watch the tutorial video.
Will COALA allow me to spawn a custom 3D model to overlay on existing real world buildings at a specific location?
Yes, COALA will allow you to spawn your 3D models at a specific location. You will however need to create a bit of logic using the nodes provided by the plugin. Basically, you need to check the bounding box of an area received from the plugin and if the box has your GPS position, spawn the object at the converted in-game point.