Unbillable Visits

No.

Visits scheduled as “Unbillable” are ONLY “placeholder” visits to reserve a time for yourself and a client while authorization is being worked on.  Once auth is received, the service code with be updated for you to a billable code & you will receive a message via your inbox to let you know that auth has been received. 

Please do not complete visits if they are scheduled as “unbillable”.   Please reach out to your scheduling team (south) or processing team (north) if you have questions regarding the status of a client's referral or auth. 

It is recommended you check your calendar daily on the browser to make note of visits that are scheduled as “unbillable” so that you do not complete those visits. 

EXCEPTION(s):

COFK-SOUTH: Assistant visits which are completed with the Supervisor, Assistants will document a COFK Visit Non-Billable Form & the Service Code will be Unbillable.  The Supervisor will complete the billable note, using the Visit+Sup or Re-eval+Sup Form.  Both therapists are paid.

COFK-NORTH: Supervisor visits which are completed with the Assistant, Supervisors will document a OT/ST/PT Sup Form & the Service Code will be Unbillable.  The Assistant will complete the COFK SLPA/COTA/PTA Visit Billable note.  Both therapists are paid.