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Descriptive Comments Placed in Feedback Form after a ROJoson Telemedical Consultation
March 19, 2020 to December 30, 2020
196 Comments
Ground rules were clearly spelled out before the ROJoson Telemedical Consultation.
XXX responses
Yes99.1%
Yes
No
210
2
Preparation procedures were clearly spelled out before the ROJoson Telemedical Consultation.
XXX responses
Yes99.5%
Yes
No
211
1
It was easy to set an appointment for the ROJoson Telemedical Consultation.
XXX responses
Yes100%
Yes
No
212
0
The ROJoson Telemedical Consultation started on time as mutually agreed upon by ROJoson and Patient.
XXX responses
Yes98.1%
Yes
No
208
4
The ROJoson Telemedical Consultation ended on time as mutually agreed upon by ROJoson and Patient.
XXX responses
Yes98.6%
Yes
No
209
3
The online interactions in the ROJoson Telemedical Consultation were effectively and efficiently facilitated by the information technology devices and apps used (video, voice, Google Hang-outs, Gmail, etc.)
XXX responses
Yes98.6%
Yes
No
209
3
The explanations made by ROJoson were adequate and clear.
XXX responses
Yes100%
Yes
No
212
0
The recommendations made by ROJoson were adequate and clear.
XXX responses
Yes100%
Yes
No
212
0
There was shared decision-making and patient empowerment in the management plan in the ROJoson Telemedical Consultation.
XXX responses
Yes99.5%
Yes
No
211
1
The medical record made by ROJoson was adequate and clear.
XXX
Yes99.5%
Yes
No
211
1
I will recommend the ROJoson Telemedical Consultation to other patients.
XXX responses
Yes 100%
Yes
No
212
0
I will recommend the ROJoson Telemedical Consultation to other physicians.
XXX responses
Yes 99.1%
Yes
No
210
2
I would continue to use ROJoson Telemedical Consultation as needed.
XXX responses
Yes 100%
Yes
No
212
0
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