Miscellaneous tips.
*Note: These contents are assembled from several web sites, some of whom are now defunct. Although I have the documents in my records, I've provided the current links to available items. Copies of material from defunct sites, as well as my works, are provided below. Copyright belongs to the authors and/or publishers of the material according to the information contained in the documents. An internet search of the titles or of content from the material should be made for referencing purposes. The owner of this web site only claims authorship where indicated within the material.
10 classic clueless-user stories — Recounting the amazing antics of end users can be one of the best ways for support techs to let off a little steam and keep their sense of humor intact.
10 dumb things users do that can mess up their computers
10 essential competencies for IT pros
10 ethical issues confronting IT managers — a look at ethical issues more specific to management--and not necessarily just IT management. five main categories of particular interest to technologists: privacy, ownership, control, accuracy, and security.
10 things you can do to keep your IT job from taking over your life
10 things you can do to protect your data
10 things you should have already done to secure your laptop
10 Tips for Creating Your Website
7 Laws of Identity: The Case for Privacy-Embedded Laws of Identity, Ann Cavoukian, Ph.D. Information and Privacy Commissioner of Ontario, 2006 — The privacy-embedded Laws of Identity are intended to inject privacy considerations into discussions involving identity – specifically, into the emerging technologies that will define an interoperable identity system.
Better searches. Better results (Google)
Document Management Overview - 2007 — Document management begins with the conversion of paper or other documents into digitized images. These images can be easily organized and quickly retrieved, indexed and archived.
Electronic Records Management Guidelines, 2004, e Minnesota Historical Society — a strategy to manage electronic records
FILE NAMING — Consistently named records also help you to meet your legal requirements. Legally, your records must be trustworthy, complete, accessible, admissible in court, and durable for as long as your approved records retention schedules require.
Geek Speak Glossary: A Manager’s Guide to IT Terminology — The rapidly changing pace of information technology leads to acronyms and terms being created and used seemingly overnight. This glossary is a guide to the most commonly used and confused IT terms designed to help managers better communicate with (and understand) their IT staff.
Ghosts in the Machine Secrets and Surprises of Electronic Documents (chapter 3, 2008)
Information systems in health care – breaking down barriers or creating more? Ken Eason, 2010
Maine Gets Taste of Y2K Glitch — When things go wrong.
Naming Conventions for Electronic Documents, 2005 Alberta — Establishing naming conventions that are used consistently across an organization or an organizational unit will improve access to information in documents stored in an electronic work environment and in electronic information management (EIM) applications.
Print Filenames — using the dir command
The e-Dog Ate My e-Homework!, pg 8, 2004 — discussion of online courses
The top 10 IT disasters of all time — Interesting reading and potential for spicing up presentations.
Unintended Consequences of Information Technologies in Health Care—An Interactive Sociotechnical Analysis, 2007 — Many unintended and undesired consequences of Healthcare Information Technologies (HIT) flow from interactions between the HIT and the healthcare organization’s sociotechnical system—its workflows, culture, social interactions, and technologies.