FAQ
Introduction
BoxTop is the fully-integrated solution to freight management – specially designed to help you improve business effectiveness, save time, reduce cost and increase profit.
This page will be kept up to date with all the Frequently Asked Questions. Some will require a Admin password.
When entering a charge description you can now setup a unit charge for sport rates, click here to redirect to another page for more details.
New Customs Interface to e-customs and ASM
The integration includes options to send and receive data. Once the job is booked in BoxTop you can click on "Update Job" in the customs tab and this will send header info over to your customs software package to help with Entry completion. ENO and Routes will update into BoxTop. An option to take Duty and Vat into the Costs page can be configured to. All prints can be pined to the job in the "Job Docs" as a online filing cabinet, these docs can also be set to auto publish so the customer can see them on BoxTrax. Contact support for a helpful "Getting started" PDF
Add Users
Click on Employees on the left, and click the Employee Button. This will show you a list of all the users. Click on ADD Employee at the top left. Complete all details and click the security tab - Now click on New User , Type a password and Grant Permissions.
Start measuring your freight emissions in BoxTop. we have now introduced an area for you to input emission. On the main Job Control Screen you can click on the CO2e button at the bottom of the screen.
Charge Codes
Click on Accounts on the left. From the menu click on "Charge and Nominal Codes" Click on the last line and add the Description and the Nominal codes i.e 5100/4100 and Classification Description. Use D if the type is Duty/Vat and F if used for Cass to help with Reports and purchase invoicing.
Airline Stock
Click here to redirect to another page for more info.
Add Container Type and Vessel
When in a sea job and on the containers tab click in the "Type Box" Double click and add your new type and the TEU if required. When in a sea job double click on the vessel box and add the "Vessel"
Function Keys
Click on Utilities and then Function Keys, You can create shortcuts to menus you use frequently like add "AWB Stock"
Attach Files and Email
Click here to redirect to another page for more info.
Accounts Code/Sage
Click on the Contacts on the left, this will show the list of contacts - the Account Number shows and this can be edited. Click on EDIT and change the code to match your accounts package.
Post to Sage
Click on Accounts on the left, and then "Transfer Invoices". Select your type. This will list all the available invoices, select all or check invoices and click on Transfer at the top.
Reports
Click on Accounts on the left, the next screen shows you a listing of all the accounts operations. Click Financial Reports. Reports are split into category's and you can add the frequent ones to a "favourites". If you need more or would like these tweaked please Contact Us.
Tax Codes
Click on Accounts on the left, you have a listing of all the accounts operations and Click on Tax Codes. Here you can select the matrix for all the tax combo's and also add any codes if required.
Change Tab order and Default Fields
When in a job click on the job title top left "Export Job Control" and then from this menu select
Change TAB Order; Click on the tabs in the order you require (Note you can do this for you or the whole office)
Change Mandatory Fields; Click on the boxes you wish to be completed for every job and also tick the box in the top left to show a message if not completed