Customs

Import Customs

The customs tab will show a list of AWB out to your agent code.

The list is filtered to pending jobs as a default, if you wish to find older jobs you will need to click on the ALL button, and use the FIND to help find a older AWB.

Once you have the AWB record click the SET button and this will update the booking in BoxTop with Pcs, Weight and other Port info.

Then complete the booking in BoxTop by going to the Imports tab. Complete with the Shipper and Consignee. These can not be FREE TYPE and needs to be added to BoxTop Contacts in the correct format with Postcode and Country.

Once you complete the job you can update the customs software by clicking on UPDATE JOB. This will send all the info into your customs software and leave you to go and complete with Item details.

Check you are using Names and Addresses with full details including Postcode and Country.

Some errors can be found here

Once the job is accepted you will see the entry number and routing info. The E2 and C88 will now show in the attached docs from the main booking page. This can help when you email your customer direct from BoxTop. We can also update the costing page with Duty and Vat amounts if your Deferment was used.

Export Customs

Once you have completed the job you can push the information to your Customs package. Click on the customs tab and this will show some details as above. Click the New button to show the screen above. Select the Entry Type and template if required and then Submit. If this errors this should pop up with the error, or it may only show in the Milestones tab.

Check you are using Names and Addresses with full details including Postcode and Country.

Some errors can be found here