BoxTrax is an ever-expanding online knowledge base that’s available from BoxTop. It is a logistics software system that enables you to harness the power of the internet and offer your customers advanced value-added services.
Tracking freight is not the only option though, using BoxTrax you’ll have the ability to offer your customers any information they want, on-demand, and wherever they may be in the world.
The log on screens can be customised so your customers will feel more closely aligned with your business.
You can provide different options to each customer so it fits their needs with ease.
You’ll have complete control over what your customers can view; we even provide an easy to understand admin page which allows you to determine what areas of BoxTrax are accessible to each customer.
Customer hand-out can be found here.
For more information or a personal demonstration on how using both BoxTop and BoxTrax can give you a competitive advantage please contact us.
In addition, and as part of our inclusive service, we provide you with access to your own statistics, so you can see exactly who is viewing what, when and how often with our unique BoxTrax Stats page.
For extra impact we recommend using your customer’s logos as well as your own branding. This will add to the experience and give that personal touch.
Using secure connection processes combined with our own proprietary encryption tools you can be confident that only authorised users will be able to access information about their own consignments.
BoxTrax, our freight tracking software solution allows you to offer your customers the ability to view their consignment data in real-time by directly interrogating your BoxTop system.
Authorised users can find their consignment data simply and quickly.
A powerful search engine lets your customers search for specific consignments from a comprehensive array of options including their own references.
Consignment data details are colour-coded for an intuitive at-a-glance overview of the current status. This view works hand in hand with the Job Progress view within box-top. So keep on top of these status updates and the customer shouldn't keep calling you for the very latest status giving you more time to get on with other work.
Each record can be selected, allowing the user to drill down and obtain even more useful consignment information including…
Detailed consignment information, clearly displayed and relevant to the transport mode
Customs information, clearance dates, entry numbers, etc.
Shipping container information, container number, size, type, seal number, etc.
Delivery details, name and address information, proof of delivery details, etc.
Warehouse information, date of receipt, supplier details, pieces, weight, etc.
Milestone events, bespoke shipment status messages
View online documents, choose to publish documents in BoxTop and they’ll be available to print/download online (PDFs, Word documents, Excel spreadsheets, emails, GIFs, JPGs etc.)
You can even invite your overseas agents to help you ensure your consignment information is completely up to date by allowing your partners to update POD details online via an exceptionally easy to use screen.
If you’d like to see how BoxTrax could display shipment status information for your customers please click here. For extra impact we recommend using your customer’s logos as well as your own branding.
We’ve developed the warehousing features in BoxTop to the level where you can now offer online visibility to your customers, not only can they view what stock is being held but also the precise location, even if you subcontract your warehousing requirements or have multiple sites.
View real-time stock details and export data into Excel
Your customers can keep up to date with their stock levels
They can search for specific stock and view stock movement history
Your customer can pick their own warehouse stock items online
BoxTrax automatically creates a pick list for your warehouse workforce and will send you an email notification of the pick details, so you’re always kept up to date
Your customer can track the progress of their activity by accessing the pick stock details screen.
If you’d like to see how using BoxTrax and our warehouse management system could help you broaden your service portfolio and allow your customers to view and pick stock online, saving time and increasing accuracy, please click here. We can also help you customise fields and reports so they match your customer’s requirements perfectly.
Want to know how using our innovative freight tracking software solutions have helped our customers gain valuable new business over the last year?
Take a look at our testimonials but if you’re in a hurry to gain a competitive advantage contact us now to find out how we can help you.
Work smarter not harder…
With our on-line job booking feature you can allow your customers to create the jobs they want you to handle.
They can save their own address and regular consignee addresses automatically so it’s very easy for them too.
Once they’ve created the job in BoxTrax an email notification is sent so that you’re immediately aware the job is waiting for you in your BoxTop.
We even create an immediate tracking link allowing your customer to provide details to the consignee or other interested party so they can keep up to date on the consignment’s progress and final delivery.
Allow your customers to generate online bookings
Avoids double keying ensuring data accuracy and saves you time
Once created bookings will automatically appear in BoxTop
Users are also able to generate an email notification to relevant parties
Automatically creates a tracking link which can be provided to third parties, so all those interested can check on the progress of the consignment on-line
If you’d like to see an example of the BoxTrax online job bookings screen please click here. Your customer’s logo could appear automatically whenever they log in.
We’re continuing to develop Purchase Order management features within BoxTop and BoxTrax.
If you would like to see what we have done so far please click here.
If you believe allowing your customers to obtain valuable information about their purchase orders as soon as they’ve been placed will help you enhance your service portfolio and provide you with a competitive advantage please contact us, we’d love to hear how you feel we can help.
We’re examining the possibility of offering the ability to manage your freight rates online, even provide online quoting. If you feel any of this may be beneficial to your business please contact us, we’d love to hear how you feel we can help.
Login with the Admin Username and Password to setup new users and check over BoxTrax Usage. Click here for more details.
You can setup 2 factor authentication for extra security, Click here for more details.