Zoom Phone Information

Upon joining J-PAL North America, employees will be assigned a phone number that can be accessed via their Zoom client.  A full overview of this service can be found on the MIT IS&T Knowledge Base here.

Users can access their Zoom Phone via the Zoom application. Once in the application home screen, select the phone icon, as seen in the screenshot below. If your application does not have this functionality, please contact jpal-na-it@mit.edu for assistance.

Note: Zoom does not need to be open to receive phone calls

For NA IS&T staff: Guide to creating Zoom phone number for new employees found here