The Community Counseling Clinic accepts credit/debit card payments only. Adjustments to clinic fees for financial limitations due to the COVID-19 employment crisis are available and can be coordinated by contacting (503) 725 4620 or clinic@pdx.edu. Fee adjustments can only be processed by the Clinic Director.*
The Community Counseling Counseling clinic maintains a low-cost fee structure:
Individual Sessions - $20.00 per session
Relationship and Family Sessions - $20.00 per session
Group Sessions - fees vary
All clients will find the need for payment clearly explained in the Informed Consent for Services Agreement. Client fees are agreed upon at the time of the phone screening. The counselor will find said fee included on Invoices and the client's billing file in Titanium.
In case of financial hardship, the Community Counseling Clinic may reduce the fee for services. If Counselors become aware of a need for a reduction in the client's current fee, they can Negotiate on the client's behalf for a lower fee. Fees for service are never less than $5.00.
Fee Policies
Clients are not permitted to receive services free of charge in the Community Counseling Clinic without approval of the Clinic Director. These decisions are made on a case by case basis, and must be agreed to before services begin.
Clients are not permitted to keep a "tab" with their counselor. If clients forget to make their payment, counselors must inform clients of their balance with the clinic.
Clients are discouraged from carrying a balance, as the CCC does not issue refunds.
The Community Counseling Clinic does keep cash on the premise and cannot not make change.
Clients must pay by credit or debit card. Counselors must inform clients that credit/debit card payments Should be made within 24 HOURS of THEIR attended SESSION.
Client payments are automatically processed and payment notifications are sent to the clinic.
The Clinic gets a weekly billing report to reconcile attended sessions with client payments. Counselors will be instructed by the Clinic Director on how to find client balances for financial conversations needed throughout the course of treatment.
In rare cases, clients' payments are made through a third party (e.g. their volunteer organization or place of employment), so advanced payment may be acceptable. CCC counselors must communicate with the Clinic Director at the earliest opportunity should their client require assistance with an individualized payment plan.
Clients are not required to pay for sessions they do not attend (cancellations or no-shows). Payments made in advance of a cancellation will be applied to future sessions attended.