Service design prototype

A concept prototype of what LISTEN BEYOND SILENCE wish to achieve

Why communication is important ?

Parents play an important role in the overall development of their child.

Communication gap between a parent and a child is very harmful for the development of child. It is very important to talk to kids freely to develop a sense of security and trust in them.

Communication gap or the lack of communication between parents and their kids occur when they do not understand each other and fail to communicate easily.

Identified Gaps and problems

• Subject of child sexual abuse is still a taboo in India.

• Parents do not speak to children about sexuality as well as physical and emotional changes that take place during their growing years. As a result of this, all forms of sexual abuse that a child faces do not get reported to anyone.

• Silence encourages the abuser so that he is emboldened to continue the abuse and to press his advantage to subject the child to more severe forms of sexual abuse.

• Very often children do not even realize that they are being abused.

• However this fear is only around girls and the safety net is generally not extended to boys.

• Child abuse being an issue shrouded in secrecy and there is a conspiracy of silence around the entire subject.

• The underlying belief is that physical punishment encourages discipline in children and is for their betterment in the long-run.

• POCSO act 2012 focuses more towards punishment and lies absent at reformation

Persona Mapping

Business origami

Business Origami is an useful tool for designing new services and for exploring new opportunities to extend existing services in complex systems that involve multiple organisations and multiple stakeholders.

In this model there are three ways in which this service can explored.

1. Directly through parents - Phase 1

2. Through schools - Phase 2

3. Through socities - Phase 1

Service blueprint